#1 Hiring Podcast Designed Specifically For Startup Founders & Entrepreneurs Tuesdays @12PM (PST), LIVE on LinkedIn, YouTube, & Facebook Our mission is to enable values-driven startups to win-win the strongest hires by sharing insights from top-performing entrepreneurs, game-changers, & industry thought leaders. www.hirepowerradio.com www.rickgirard.com
Episodes
Thursday Mar 21, 2024
Driving Culture Change with Jason Lippert
Thursday Mar 21, 2024
Thursday Mar 21, 2024
How do you change company culture when the values of the CEO evolve?
We all understand that to grow as a company, people need to embrace change. Yet a lot of us fear change because it requires us to work on ourselves. Which is uncomfortable.
But here is the truth, when you fear change the business will outgrow you and then change becomes inevitable!
Guest Bio: Jason Lippert, President & CEO of LCII
Jason has helped grow the company from $150 million in 2003 to over $5.1 billion with over 12,000 team members world-wide.
Jason has initiated a cultural transformation within the company known as Everyone Matters.
To stress a truly human culture in the business, he implemented a Culture and Leadership team who strives to grow the company’s team members through coaching and working on personal and professional development.
Problem:
- Changing culture Story
- Didn't realize there was a problem until he was enlightened by Bob Chapman's Ted Talk (Truly Human Leadership)
- allocating resources to culture development/change
- Hired someone to own culture
- 2013 - 5k people
Challenge today?
- A lot of tenured people resisted
- Produce good results, I don't need to change
- Front lines of the business
- Show up, get work done, and go home
- A lot more personal transformation
- One person was in a bad place in her life and was contemplating suicide.
- Leadership cared enough to start working with her and demonstrated that they cared.
Why is this important to the company?
- Main driver
- He was working in a different space, running fast and hard
- It felt empty
- Praying to god to discover his purpose.
- Mentored by the speaker
- Learned that there is a different way to win
- Business Impact
- More people decide to show up here tomorrow. Compelling to be here
- High retention
- Profitability from $1B-$5B over the 10-year span
Rick’s Nuggets
- Core values are driven by the CEO
- How you act filters down
How do we solve the problem?
- Push into change
- Required leaders to get evaluated behind core values
- Teaching becomes
- Attrition - terminations, resisting and bowing out.
- Had to exit some high-level leadership positions
- Didn't want to be coached or change
- 88% of people work for a company that feels that the company does not care about them
- It made sense to execute on culture that has an immediate impact
- A lot of people bowed out
- When they replaced the people who did not resonate with the culture did more damage than they realized
- Every time a person left the company, people rejoiced
- Fear of speaking up- They are always listening
- Surprised him
- Winning more than before but impacting people in the community, people's lives
- Transformation of people's family lives because they are treated better
- How devastating bad leadership has on people's family lives
Rick’s Nuggets
- Make the commitment no matter how much resistance
- It has to be REAL
- You have to live the values
Key Takeaways that the Audience can plug into their business today!
- No matter how big, someone needs to own culture and leadership development. As serious as any other function of the business. Telling everyone that this is important to us
- Take time to goal set with every person in the business- front-line team members
- Brings passion and energy to the business - competitive advantage, people stay longer because they care more.
Guest Links:
- LinkedIn: Jason Lippert
- Company: Lippert Components
- Facebook: Lippert
Host Links:
- LinkedIn: Rick Girard
- Podcast: Hire Power Radio Show & Podcast
- Company: Intertru
- Book: Healing Career Wounds - with HireOS Method
Follow the Hire Power Radio Show on LinkedIn.
Guest referrals: andrea@stridesearch.com
Monday Jan 30, 2023
The 10 Disciplines with Gino Wickman
Monday Jan 30, 2023
Monday Jan 30, 2023
Being a startup entrepreneur is a struggle.
As some of you know, I recently joined the ranks of a startup founder. In November we launched Intertru and boy, my world has moved to light speed to a totally new dimension. It has become ridiculously exciting!
But there is one huge challenge… maintaining operational discipline.
My struggle comes from the need to put out fires and execute critical projects outside of my expertise. Making it difficult to stay disciplined in a workflow cadence that produces results.
Today we are going to key in on 10 Disciplines that you can implement today in your life to produce consistent results to the benefit of your company growth!
Guest Bio:
Gino Wickman is the Author of Traction & founder of EOS Worldwide, an organization that helps tens of thousands of businesses implement EOS with the aid of an international team of almost 600 professional and certified EOS Implementers and online support. There are over 180,000 companies using the EOS tools worldwide.
Today Gino focuses on helping entrepreneurs and leaders maximize their freedom, creativity, and Impact through his books:
Entrepreneurial Leap, Rocket Fuel, The EOS Life, and The 10 Disciplines for Managing And Maximizing Your Energy.
TODAY WE DISCUSS:
- What are the 10 disciplines
- Discuss the most relevant to startup entrepreneurs
PROBLEM:
- Discipline
- We are all balls of energy – some burn bright, some don’t
- You are racehorses (entrepreneurs/leaders) – harness energy
- Don’t have to motivate/teach basics – eat, sleep, exercise, work ethic
- Each stands on its own, fully customizable
- Fast, simple and powerful
Challenge?
- 10-year thinking
- Take time off
- Know thyself
- Be still
- Know your 100%
- Say no…often
- Don’t do $25 an hour work
- Prepare every night
- Put everything in one place
- 10. Be humble
How do we solve the problem?
- 10-year thinking
- Shift your mind from short-term thinking, to thinking in 10-year timeframes
- Every decision is a 10-year decision/thinking, not a goal
- Sam Cupp – 10-year business cycle
- When you do – time slows, a peace comes over you, make better decisions and
- get there faster
- Quote “Overestimate one year…”
- Les Brown “Good Decade”
- Shifts energy
- Action – write date 10 years from now, write age, write goal
- Other things are ok
- Now think about everything you are doing today
- See it every night
- Say no…often
- Say no to everything that doesn’t fit in the first 5 disciplines
- Warren Buffett quote/”No! No!”
- “…physical discomfort/guilt…” – Essentialism, Greg McKeown
- Eat a worm?
- If it doesn’t fit with the first 5 disciplines – say no
- Turn to person – say “No!”
- Action – say no to something in the next 7 days/cancel an appointment
- Prepare every night:
- Before your head hits the pillow every night, document the next day’s plan
- Go to bed knowing exactly tomorrow
- Sleep better
- Spontaneous – BS, come one, if you’re running a company, you don’t have the luxury
- Subconscious does the work
- Wake up with ideas/solutions
- Get more done
- As opposed to waking up and figuring it out
- Use any technology – I use a legal pad
- Action – do it tonight
- Put everything in one place
- Pick the one place you will capture every idea, commitment, thought, action item and promise
- Let people down/chaos/sticky notes
- The legal pad
- Throughout the day write down your commitments, promises, ideas, to-do’s
- Compartmentalize all at the end of the day
- Action – pick your “one place” and do it tomorrow
Guest Links:
- LinkedIn: https://www.linkedin.com/in/ginowickman/
- Website: https://ginowickman.com/
- Download a free copy of the 10 Disciplines eBook
- Visit the10disciplines.com to learn more
- Read a 10 Disciplines article written by Gino
- Contact Gino:
- gino@eosworldwide.com
- (248) 672-1192
Host Links:
- LinkedIn: https://www.linkedin.com/in/rick-girard-07722/
- Company: https://www.stridesearch.com/
- Podcast: https://www.hirepowerradio.com
- YouTube: https://www.youtube.com/channel/UCeEJm9RoCfu8y7AJpaxkxqQ
- Authored: "Healing Career Wounds" https://amzn.to/3tGbtre
- Startup: www.intertru.ai
- HireOS® inquiry: rick@stridesearch.com
Show Sponsor:
- www.stridesearch.com
- www.intertru.ai
Thursday Jan 05, 2023
Hiring the Right Person, Right Seat, Right Stage with Dean Stoecker of Alteryx
Thursday Jan 05, 2023
Thursday Jan 05, 2023
We all understand the concept of right person, right seat. But as the company grows the demands of each seat change. What is required from zero to $5 Million will most likely shift on your journey to $10 million in revenue.
So hiring ahead of that curve becomes the biggest challenge.
It is important that, in the earliest stages of the company, everyone in the organization identifies as a “builder”. Builders are the people who have a deep desire to problem-solve issues that have not even become identified and create systems from scratch.
As the business grows, the need for “improvers” becomes critical as they are the people who can scale to each milestone and beyond.
Guest Bio:
Dean Stoecker is the co-founder and Executive Chairman of the Board. Dean founded Alteryx in 1997 and led the company as CEO through October 2020, achieving solid organic growth, and a successful IPO in March 2017.
Dean’s leadership and motivational skills, along with his ability to create, communicate, and realize a vision, were a driving force behind the company’s 20+ year success.
Dean serves as advisor to entrepreneurs, is an active philanthropist, and is passionate about humanizing the world of data science and analytics, which is evident in the company’s culture, extensive resources for continued education, and efforts to influence social change.
TODAY WE DISCUSS
- Right person, right seat, right stage
- How to ensure you have the right person at every growth stage
PROBLEM:
- Preparation for changing out key employees at different levels
- @ $10mil, $25mil,
- Get great alignment with the teams
- Strategically & tactically- align strategy with tactics
- Don't be afraid to switch your teams
Challenge?
- Alignment between strategy & tactics
- People have different ideas about what we need to do as a company
- Knockdown, drag-outs about who we wanted to be when we grow up
- KPI’s for each department
- People knowing why they were building things
Why is this important to the company?
- People need to be rowing in the same direction
- First hires need to be 9’s
- 9’s will never work for 6’s
Rick’s Nuggets:
- All about Positioning
- Value alignment, builder, passion for the mission
SOLUTION:
How do we solve the problem?
- Predicated on growth rates
- Team of 5 did a million in the first year
- Understanding if they are willing to accept tasks that they never signed up for
- Focus on the next milestone
- Build teams that can get you there
- Keep your 9’s
- Risk/Reward profile needs to match yours
- Play any position then go deep
- Legacy of promoting
- Leadership is about how many leaders you create
- Invest in training
- Who has the best skills at the cheapest price that can last you the longest
- Biggest worry, Middle management
- Take stock of your own skill sets
-
- Andre Geim- “grazing shallow”
- Fall in love and go deep
- Risk reward profile
- You want someone who can play any position then goes deep
- Longevity - meandered from generalist to specialist
- Risk reward profile needs to match yours
- Andre Geim- “grazing shallow”
Rick’s Nuggets:
- The first team
- It’s all about positioning
- Really desire what you are (ie: ground-level startup with no money)
- It’s all about positioning
Key Takeaways that the Audience can plug into their business today! (Value):
- Make sure you have a time that provides strategic and tactical alignment(first 6 years)
- Be prepared to swap out the team many times. The team that got you to $5mil won't get you to $20m. Be aware of your markers
Guest Links:
- LinkedIn: https://www.linkedin.com/in/dean-stoecker/
- Company: https://www.alteryx.com/
- Facebook: https://www.facebook.com/alteryx
- Twitter: https://twitter.com/alteryx
- Instagram: https://www.instagram.com/alteryx/
- Other: https://www.siteminder.com/
Host Links:
- LinkedIn: https://www.linkedin.com/in/rick-girard-07722/
- Company: https://www.stridesearch.com/
- Podcast: https://www.hirepowerradio.com
- YouTube: https://www.youtube.com/channel/UCeEJm9RoCfu8y7AJpaxkxqQ
- Authored: "Healing Career Wounds" https://amzn.to/3tGbtre
- Startup: www.intertru.ai
- HireOS® inquiry: rick@stridesearch.com
Show Sponsor:
- www.stridesearch.com
- www.intertru.ai
Thursday Nov 17, 2022
Thursday Nov 17, 2022
Let’s talk about performance metrics for a minute.
Do you have performance metrics drawn out for every person before they are hired? Are they clear on the expectations for the first 90 days of employment?
If not, you are setting people up for failure because expectations are never in alignment. We're going to leave it to you to “figure it out”. Then we scratch our heads when the person fails, wondering what we missed in the interview.
What was missed was the work on defining the role and writing down the company’s expectations of what needed to be accomplished by the individual in the first 90-120 days of employment.
I have discovered that companies who just “wing it” have a much higher offer turn-down rate and employee failure rate than companies that invest the time to clearly define what success looks like.
Look this is not “too hard” because you don't know what will happen in the next few months of the business. If it is too hard, maybe you are in the wrong business.
Guest Bio:
Kurt Davis is a technology entrepreneur and author.
The first 20 years of his career were spent between Silicon Valley and Asia, working with technology startups in finance and business development roles.
Kurt is now focused on Biteline (a startup marketplace for dental professionals) & Recently published a book called Navigate to the Lighthouse: A Silicon Valley Guide to Executing Global Deals.
TODAY WE DISCUSS:
- Performance metrics
- How to clearly define metrics
Challenge?
- The company is not successful because of people not knowing
- Gate of allocation of resources
- Deep analysis
- Gut & instinct drive the decisions
- Distrust the gut …. Until it is the last variable
- The team cannot hide now that we are under the microscope
- Setting expectations:
- The work is going to be hard
- Leadership needs to communicate
Why is this important to the company?
- Need to get it right the first time
- Want people to trust the strategy and thought process
- Need people to come on board the thinking & the strategy
- Getting people behind the way of thinking
Rick’s Nuggets:
- Not sure how to clearly define the metrics
- Out of the scope of their expertise
- Dont have the time
- Not sure
- We’ll let them tell us
- Hiring failures start with your preparation (or lack thereof)
How do we solve the problem?
- Look at the problem (analysis)
- Clearly define what you want each person to achieve
- Clear about what you are investing against
- Very clear on what you need each person to get done
- Do they fit the culture, values
- Measure twice, cut once
- Can the person get it done
- Resume checks off
- Fit value wise
- Deep details
- Look at the work, ask for deliverables
- Working exercise
Rick’s Nuggets:
- First Week, First 30, 60 & 90 days
- Have deliverables at each milestone
- Present to the team your findings on X
- Prepare a plan for Y
- Deliver first version of Z
- Put them in your Job description
- Here’s what you will be held accountable for in your first 30 days
Key Takeaways that the Audience can plug into their business today! (Value):
- Take the time to do your homework. Do your strategy, planning.
- Know exactly what that person is going to do in the first 90 days.
Guest Links:
- LinkedIn: https://www.linkedin.com/in/kurtdavis1/
- Twitter: https://twitter.com/KurtDavisNew
- Instagram: https://www.instagram.com/kdalive/
- Facebook: https://www.facebook.com/kdalivetravel/
- YouTube: https://www.youtube.com/user/kudavis
- Book: https://www.amazon.com/Navigate-Lighthouse-Silicon-Valley-Executing/dp/1544530331
Host Links:
- LinkedIn: https://www.linkedin.com/in/rick-girard-07722/
- Company: https://www.stridesearch.com/
- Podcast: https://www.hirepowerradio.com
- YouTube: https://www.youtube.com/channel/UCeEJm9RoCfu8y7AJpaxkxqQ
- Authored: "Healing Career Wounds" https://amzn.to/3tGbtre
- Startup: www.intertru.ai
- HireOS® inquiry: rick@stridesearch.com
Show Sponsor:
- www.stridesearch.com
- www.intertru.ai
Thursday Jul 14, 2022
It’s Never Too Early to Lead through Core Values with Marc Reinfenrath of Spinutech
Thursday Jul 14, 2022
Thursday Jul 14, 2022
Last week I had a conversation with a CEO who thought it was too early to establish core values because his company was only 15 people. His thinking was that things would just change anyway and he would have to do them all over again as the company grows.
But here was the ginormous problem: Two of his people recently quit, the last 4 offers he made were turned down and the candidate pipeline was drying up.
… And he thought it was about the money.
Today, more than ever, people desire to be in alignment with the values of the organization. If they aren’t in alignment, they leave.
Here’s the truth: your company has values whether you like it or not. Solidifying your values and making them a decision-making tool can never happen too early and will only fuel company growth.
Guest Bio:
Marc Reifenrath is the CEO & Co-founder of Spinutech, a full-service digital marketing agency with 165+ team members across the U.S.
Marc has helped Spinutech grow from a college start-up to one of the premier full-service digital marketing agencies in the country. The secret ingredient? Company values that are truly lived, including a commitment to “Get Better Every Day”.
In that capacity, Marc understands firsthand how critical a company’s culture is to achieving and maintaining success.
Today We Discuss:
- When to implement your company values
- How to weave them into the fabric of your company
Challenge today?
- Had unwritten core values but were not formalized
- Had a miss on 2 or 10 or 20.
- Talent outweighs the cultural fit
- Drawn in by talent and weeded out by the environment
- 2 people hired that within 90 days were gone. Instant misalignment
- -realized culture pushed them out
Why is this important to the company?
- From a hiring perspective, it is a really quick filter
- Not too aspirational. You have to own what you really are
- We take too long to make the decision
Rick’s Nuggets:
- Formalization attracts the right people and repels those who do not
- Notion that you want to attract everyone is WRONG
- Time!
- Interviewing kills the production of your team
- Assumptions, bias & personal motives… oh my!
How do we solve the problem?
- Leadership team development
- People who understand the organization
- Doesn't need to be perfect
- Needs to be honest
- *** needs to be authentic, not aspirational
- Values need to be actionable
- We get better every day: better myself, team & clients
- Work into a daily routine
- Core values onboarding
- Slack channel language is communicated
- Natural part of how they do business
- Lived every single day
- Leaders need to show core values in Action!
- Weekly video “get better every day”
- In every part of the business
- Without core values, a lot more problems.
- Stronger the core values the more you are prepared for growth
- Every person who onboards becomes less of an attack
- Inject DNA into people as quickly as possible
- Feedback on how to enhance the value
Rick’s Nuggets
- Be realistic about who YOU are
- Aspirational values are worthless
- North star for how everyone operates within the organization
- Build interview questions around core values
- Evaluate against values
- Aligned = hire
- Build an interview question library
- Assign interview questions to each interviewer
Key Takeaways that the Audience can plug into their business today! (Value):
- Honest about what your core values are, Lived not aspirational
- Actionable values -
- Stay patient in the hiring process. Don't just put a butt in a seat.
Guest Links:
- LinkedIn: https://www.linkedin.com/in/marcreifenrath/
- Company: https://www.spinutech.com/
- LinkedIn: https://www.linkedin.com/company/spinutech/
- Facebook: https://www.facebook.com/spinutech
- Twitter: https://twitter.com/spinuser
- Instagram: https://www.instagram.com/spinutech.llc/
- YouTube: https://www.youtube.com/user/spinutech
Host Links:
- LinkedIn: https://www.linkedin.com/in/rick-girard-07722/
- Company: https://www.stridesearch.com/
- Podcast: https://www.hirepowerradio.com
- YouTube: https://www.youtube.com/channel/UCeEJm9RoCfu8y7AJpaxkxqQ
- Authored: "Healing Career Wounds" https://amzn.to/3tGbtre
- HireOS inquiry: rick@stridesearch.com
Show Sponsor:
Thursday May 12, 2022
How Hiring the Wrong Person Eats Profits with Rocky Lalvani of Profit Comes First
Thursday May 12, 2022
Thursday May 12, 2022
We often hear data on how much bad hire costs you and your company. About 3x the person’s annual salary.
But how much did the interview process itself cost?
For a startup to make a hire, the company spends about 73 total hours interviewing. With the most significant cost being 30 hours of the production team's combined time. And this is assuming that 6 people make it through a full interview to get to the hire.
We have to ask ourselves, can we really afford to lose almost 4 days of productive activity to interview? Roughly $9,855 per role, not including candidate marketing or recruiting fees.
As a small business, the answer is NO!
Guest Bio:
Rocky Lalvani of Profit Comes First, serves as Chief Profitability Adviser for business owners. He teaches them how to ensure they get paid and make profit a priority! As a certified Profit First Professional he implements Mike Michalowicz's Profit First System.
Rocky started with nothing when his parents immigrated to the United States when he was two years old, and his parents were in their 40's. It was his parents' second time starting over in life as they moved here to experience the American dream.
In spite of a lot of struggles and his mom passing away when Rocky was 7, he has been able to achieve financial and life success. Rocky loves to share his journey and inspire others to achieve their dreams even faster.
Today we discuss:
- Why it is critical to understand what interviewing costs
- How to maximize your team's time with structure
Challenges today?
- Employees are the major cost for the business
- Employee should provide a return for the business
- Return of Cost of person (taxes, unemployment)
- Inefficiency does not show up anywhere on the p&l
- Wealth is built on the balance sheet!
Why is this important to the company?
- Costs to the company hiring
- Reduces morale
- Loose customer
- Nobody is tracking interview or training costs
- Hard costs that are very difficult to figure out
- As a client- doesn't want to do business with a company that hires wrong
- (leadership issue)
Rick’s Nuggets
- Team time waste!
- People who meet the team must be positioned properly
- Demonstrate strong leadership in protecting time
How do we solve the problem?
- Mission values purpose
- This is the step most business owners skip!
- Or in their head, but no one else knows
- Hire to it
- Have to live it
- Hire in alignment with mission, values, purpose
- Not who you like
- Having a interview process
- Understanding the real cost
- Bad Hire- Employee does not provide any value
- Mistakes
- Morale for everyone else
- Lose clients/ client trust
- Example Costco vs. Sam's
- Bad Hire- Employee does not provide any value
- Gross profit / Total payroll including taxes
- For every $1 in payroll returns x$ in gross profit
- Measure & Know
- Need to be making at least 2X payroll
- It all comes back to leadership!
We change the accounting formula of Sales - Expenses = Profit to Sales - Profit = Expenses. This ensures Profit comes first! (PS. It's not about money at all costs, people come before money!)
Rick’s Nuggets
- Values - most important
- Protect time costs
- Structure interview
- Each step is a decision
- Only progress value aligned, well positioned & accomplished people
- Decisions must have evidence to back
- Eliminate uncertainty
- Assign interview questions
- Prepare all for success
Key Takeaways that the Audience can plug into their business today! (Value):
- Is mission vision purpose written down & do your employees know it?
- Cost of a bad hire for you?
- How much profit do your employees bring you?
Guest Links
- LinkedIn: https://www.linkedin.com/in/rocky-lalvani/
- Company: https://profitcomesfirst.com/
- LinkedIn: https://www.linkedin.com/company/profit-comes-first/
- Twitter: https://twitter.com/rockylalvani
- Facebook: https://www.facebook.com/richersoul/
- Instagram: https://www.instagram.com/richer.soul/?hl=en
- Blog: http://richersoul.com/
- Podcast: https://podcasts.apple.com/us/podcast/profit-answer-man-implementing-the-profit-first-system/id1508245322
Host Links:
- LinkedIn: https://www.linkedin.com/in/rick-girard-07722/
- Company: https://www.stridesearch.com/
- Authored: "Healing Career Wounds" https://amzn.to/3tGbtre
- HireOS inquiry: rick@stridesearch.com
- Podcast: https://www.hirepowerradio.com
- YouTube: https://www.youtube.com/channel/UCeEJm9RoCfu8y7AJpaxkxqQ/featured
- Facebook: https://www.facebook.com/rick.girard.5
- Twitter: https://twitter.com/rick_girard?lang=en
- Instagram: https://www.instagram.com/rickgirard1/?hl=en
Show Sponsor:
Friday Jan 28, 2022
Friday Jan 28, 2022
We hear a lot about culture today as being the most important aspect of growth. Yet product development & sales are too often prioritized over people.
Let’s break this down for a quick minute. Your company's success and/or failure is determined by your people and the relationship you have with their growth. What this means as an entrepreneur is that you are responsible for creating an environment where communication and failure is embraced and celebrated.
It is only when people feel safe & important that they take ownership of their role and allow themselves to thrive.
Guest Today: Justin Erdtsieck, President of Trencore & Brix
In 2016, Justin started to focus the business on hard work, perseverance, determination, resilience, compassion, and trust, and then began relaying these core values to his team through servant leadership.
Each individual employee knows they’re valued and respected and in turn, they care for the company and the final product.
As a result of this mindset shift, Justin has grown the company from $10M in revenue to over $60M in just a few years.
Today we discuss:
- Why you must adopt the mindset shift from product to people
- Justin’s mission to put culture at the forefront of the business & the results of that work
Challenge today?
- Story:
- Stagen: coaching
- Culture was a shit show!
- Inspired by a tour of Zappos. Allowed everyone to create their own space
- Bio -
- History of the company
- Who we are as a company
- People come in with understanding the purpose
- Training
Why is this important to the company?
- 2016 - now- grew from $10M to $60M in revenue. 600 people
- People want to stay- no one has quit in 4 years
- Proactive communication has saved the company over $1M a year
How do we solve the problem?
- Review Core Values
- Weekly Standup
- Check In meetings in the field (fostering company health)
- Culture
- Creating a purpose, helping everyone understand the why
- Living by core values
- Innovative on spreading the word on purpose,
- “A place where people feel safe & enjoy the experience we call work”
- Hiring process
- Eliminate the cancer
- Starting people from the bottom and growing them
- No formal interview process
- Moved people up internally!
- Understand the culture
- Teach
- Trial by fire first… didn't work
- Stagen program for leadership
- Personal development is key
- Motivated
- Creating daily habits to hold people accountable
Key Takeaways that the Audience can plug into their business today! -Value:
- Document your purpose so the people who work with you understand the “WHY”
- Success comes when you stop worrying about how much money you are going to make
- Treat people well, take care of yourself & create a good support syste
Guest Links:
LinkedIn https://www.linkedin.com/in/justin-erdtsieck-a20716105/
Company: https://trencoreandbrix.com/
LinkedIn: https://www.linkedin.com/company/trencore-brix/
Host Links:
LinkedIn: https://www.linkedin.com/in/rick-girard-07722/
Company: https://www.stridesearch.com/
Podcast: https://www.hirepowerradio.com
Authored: "Healing Career Wounds" https://amzn.to/3tGbtre HireOS
inquiry: rick@stridesearch.com
Show Sponsor: Criteria Corp: https://www.criteriacorp.com/
Thursday Jan 28, 2021
Thursday Jan 28, 2021
High performance teams don't just happen by chance. They are artfully built with an impenetrable culture at its heart.
The people who join are in alignment with the values and purpose of the organization. The result is unrivaled performance above and beyond your expectations.
Our guest today: Greg Besner, Founder and Vice Chairman of CultureIQ
A global company that helps organizations create high-performance cultures. He and his firm have assisted more than one thousand organizations and millions of employees strengthen their company culture.
Greg was an early investor in Zappos which inspired his commitment to organizational culture. In 2018, he was ranked in USA Today as the 8th best CEO in the United States among a pool of 50,000 companies. He was also named the EY Entrepreneur Of The Year®.
Today we discuss:
- Why, if you are serious about your business, you need to prioritize your company values as the heart of your hiring decisions
- How to deploy a process to enable your company to hire people who continually raise the bar for performance
I find that often the phrase “not a good cultural fit” is an easy cop out line for a company to pass on people. When asked “HOW” the conversation quickly disintegrates.
How can someone not really make that conclusion when they lack clarity on what their culture/purpose is?
Challenge today?
- Recruiting for purpose/ culture alignment
- Zoom interview
- Body language/ energy
- Human interaction
- Interact in the environment around them
- Fumbling with this new interview process
- Onboarding
- Energy of the office not really happening
- Interpersonal mingling
- Because the human interaction is missing
- Elevates chance of bias
- People are uncomfortable in a video interview setting
Why is this important to the company?
- Culture alignment
- Diversity of experience, perspective
- Recruiting process is opposite of what it is today
- Expensive to recruit & train
- Turnover is expensive
- Employees who are not aligned with the purpose are expensive
Rick’s Nuggets
- Bias is a two way street
How do we build into your company?
- First interaction is a 2 sided conversation- human interaction
- Experience of working in the organization
- Company go first
- Let the person give their elevator pitch
- What would allow them to be successful at the company
- Having a framework
- Notes should be taken, structured, & details on their values
- Mutual agreement on moving forward
- Letting the person know the next steps
- Transparency
- Closure
- Interviews
- Teammate or HR first
- Try not to replicate the interview!
- Multi-step process
- Split up to cover different roles
- values from skills
- No need to cover the same questions
- hire bar raisers
Rick’s Nuggets
- First interaction: Discovery call
- Understand Pain, Desire, Impact
- Listen to understand first
- Buy in through connecting the dots
- Presenting back what fits, & what does not
Key Takeaways:
- Bar Raisers-
- Structured Interview Process
- Transparency in Hiring Process
Links
Email: greg@cultureiq.com
LinkedIn:https://www.linkedin.com/in/gregbesner/
Websites:
http://theculturequotient.com/
http://getsunflow.com/
Facebook: https://www.facebook.com/CultureIQ/
Twitter: https://twitter.com/cultureiq
YouTube: https://www.youtube.com/channel/UCSECYe1wg_KxMi_yNi7KQbA?view_as=subscriber
Instagram:https://www.instagram.com/cultureiq/
This show is proudly sponsored by Criteria Crop: https://www.criteriacorp.com/
Thursday Jan 21, 2021
Thursday Jan 21, 2021
One bad hire in your startup negatively affects your balance sheet and is the fuel to future boardroom conflict.
Often, we entrepreneurs feel the pressure to fill our roles at the expense of elevating our people's performance. This disintegrates the company values and results in the exit of your strongest players.
Today is about hiring “gravitators” and avoiding the “disintegrators” that will surely be the subject of boardroom conflict.
Our guest today: Rod Robertson, Founder & Managing Partner of Briggs Capital.
Rod is an international entrepreneur and co-author of the book The Human Vector. He has conducted business in over 15 countries while focusing on developing small-to-medium-sized businesses and taking them to market worldwide.
Robertson’s career in transaction experience and entrepreneurship includes guest lecturing around the globe at institutions such as Harvard Business School and other top-flight MBA schools as well as business forums and news outlets worldwide. He sits on numerous boards, guiding firms to streamline operations and make businesses more profitable before selling.
Today we discuss:
- The difference between hiring a gravitator vs a disintegrator
- Why this is important to your board of directors
- How to gain evidence to support hiring the right person - a Gravitator
Challenge today?
- Companies have no room for error in hiring
- Hiring folks that can contribute to increased value of the firm
- Boards are looking at the income statements & balance sheet
- Are they cohesive with growth strategies?
- How to assess quickly to unload non performing employees
Why is this important to the company
- In 2021 the PPP bailouts have run their course - no margin for error
- Your hires must stick - no “numbers game” in hiring
- The co culture equal to individual go
Rick’s Nuggets
- A speedy hire often results in a miss hire
How do we fix this issue in your company?
- Bring on more outside Board of Advisors (not traditional Boards) to analyze and share the responsibility of hiring and layoffs
- Human Vector
- Systematic approach to maximizing employee performance
- GRAVITORS can change employees “angle” to the” Vector”
- INTEGRATOR -manager who accelerates integration of employees
- FUNNEL OF VECTORS acceptable deviation of employees from company values
- DISINTEGRATORS a disruptive employee
- Attributes as they relate to the goals of the company
- Management hiring and termination based more then ever on cash flow
- Quantitative analysis trumps culture for now
- $1.9B stimulus will prop up economy for six months then economic slide predicted for balance of 2021 thru 2022
- Small to medium size businesses must pivot quicker then ever
- Using outside Board members or advisors to make quantitative decisions should be utilized
Rick’s Nuggets
- Behavioral Interview
- Tie interview questions to your company values
*Knockout:
- Tell me about your most difficult Customer interaction (give wow)
- What were the circumstances that led to the difficulty?
- Break down the steps you took to resolve the problem
- What was the root of the customer issue?
- What solutions did you come up with?
- How were you able to calm them down?
- How were you able to deliver beyond their expectations?
- How did the interaction end?
- Why was their view important to you?
Key Takeaways:
- During these difficult times, systematic hiring and termination most adhere to a firm’s financial
- Outside Advisory input can bring clarity to growth and/or scaling back strategies
- It’s a perfect time to shake up your roster!
Guest Links:
LinkedIn: https://www.linkedin.com/in/roderickrobertson/
Website:www.briggscapital.com
This show is proudly sponsored by Criteria Crop: https://www.criteriacorp.com/
Thursday Dec 10, 2020
Hiring 250 Remote Employees in 2 Weeks with Brock Blake of Lendio
Thursday Dec 10, 2020
Thursday Dec 10, 2020
Imagine having to staff 250 roles... just as many companies were laying off and scrambling to get their PPP loans approved.
Our guest today had 2 weeks to hire 250 people to handle the demand for PPP loans and is here to share his story.
Our guest today: Brock Blake, Co-Founder & CEO of Lendio
Brock spent the last nine years developing technology to get loans to more people, more quickly, and more efficiently than traditional lenders. Under his leadership, Lendio grew to be the largest online marketplace for small business loans in America. So when the coronavirus pandemic struck, he knew he was in a unique position to make a difference.
Today we discuss:
- Creative ways to bulk hire in a short period of time
- The hiring system to be able to crush a lot of hires in a very short time
Challenge today?
- We had committed to [a company] that we would hire 25+ of their people on a temporary basis to help with PPP and then they would return to their employment. It was a win/win. The painful part was realizing the people we hired through them were not skilled in computer software and systems. We ended up keeping only 8-9 people from [Company] which put us behind in getting resources to meet the demands we had.
- Being told “we are good, no more hires” next day “Let’s get 150 hired by next Monday” and we crushed those goals
Why is this important to the company?
- Getting to the bottom of the barrel in terms of Temp to hire resources for the last group that we hired. The incentive to stay home instead of work because of the unemployment benefits had kept a lot of people from applying for work. So those that were applying by the end of our hiring process were not the most employable people. The number of wage garnishments, failed background checks, etc. was much higher for this last group than our overall hiring experience.
- Having the opportunity to extend offers to people during the pandemic. Some people were experiencing the worst few weeks of their lives and were overcome with joy when they received offers. Truly an awesome experience!
- Candidates crying on the phone with us when we offered them the position because they were so grateful to be able to provide for their families or be helping w/PPP
How do we build a quick hiring structure into your company?
- Bulk interview process
- One interview, Decision
- Creating SOPs and generic equipment setup/login instructions - Getting 200+ new hires setup and logged into equipment was a massive undertaking. Staying up until 2 am helping new hires set up their computers for the next morning
- Trying to run new hire orientation with 50+ people in a Zoom meeting who have never used Zoom or their equipment before. No understanding of the mute button.
- Guy falling asleep for 2 hours during training. Snoring.
- Being responsible for retrieving equipment; traveling to unknown places (I’m from out of state), former TMs not cooperating, equipment not being left where they say it would be, thoughts of getting Covid from equipment boxes, equipment not being packed up properly and left outside in garbage bags.
- Cops involved (one emergency contact saying that the temp was MISSING and that us reporting her equipment as stolen might help the authorities find her!) - 4 total police reports
- One person saying “If you want your stuff back, come and get it. And BTW I have COVID”
- Driving all over the state
- Condition that equipment was returned in (garbage bags, shoe boxes, etc.)
- Russ and Kimberly stories of tracking down equipment after terminations
Rick’s Nuggets
- Do not get rid of your hiring process to rapid hire
- Scale the number of interviews
- Train 2-3 interview teams to allow scale
- Assigned interview questions
- Back to back video interviews
- Be aware if interviewer fatigue
Key Takeaways:
- Have a process in place
- Don't cut corners on culture fit, screening
- Get creative
Guest Links:
LinkedIn: Brock Blake
Twitter: BrockBlake
Instagram: Lendio
This show is proudly sponsored by Criteria Corp
Thursday Dec 03, 2020
Thursday Dec 03, 2020
Can we all agree that the people you hire determine the success of your company. It is not enough to just “fill a role”. Especially if you're a smaller, growing company.
Every hiring mistake that your company has made is due to your focus on the wrong ego driven priorities. (Ie: the work to be done, what I think I need, image for the company)
Focus on hiring the “WHO” that aligns with the corporate values first and you’ll achieve unbelievable results.
Our guest today: Tim Spiker, Founder & President of The Aperio
...And the Who* Not What Principle, a profound research-based truth that has powered 15 years of leadership development success.
Tim’s book, The Only Leaders Worth* Following, reveals that 77% of leadership effectiveness comes from who a leader is and not what they do. Using this principle, Tim helps people become, be, and stay leaders who are actually worth following. Tim’s work includes delivering keynote talks, creating unique and customized learning experiences, and guiding long-term development journeys.
Today we discuss:
- The advantage of focusing on Who before What
- The role Trustworthiness plays in a Successful “Who”
- 3 steps to hiring the Right Who!
¾ of things working is about WHO the person is who is leading the process.
- Listening for who based questions
- Eagerness to hallmark others
Challenge today?
- Are your leaders trustworthy??
- Strong Leader:
- Who is inwardly sound and others focused = trustworthy
- Engages people at a higher level
- How much energy are you putting into your leaders to help them be more trustworthy
Why is this important to the company?
77% of leadership effectiveness comes from who a leader is and not what they do. Why? Because trustworthiness drives engagement and engagement drives performance. Therefore we must interview for and intentionally develop leaders who are trustworthy. Not leaders who give the appearance of being trustworthy, but who are actually trustworthy.
- Trustworthiness drive engagement which drives performance
- Huge Difference between image and the perception of others
- Start of a trend of external image vs
- Downside to the company - long term value creation at the fundamental level
- Company will never maximize performance of the organization
How do we hire the "Right Who" into your company?
- Become Trustworthy
- Develop the core of who you are
- Being curious - about others
- Tell me more about that...
- Depth, Community & Time
Hire for trustworthiness!
- Giving the interview questions in advance
- Let them prepare for the interview
- Dig under the hood
- Provide the Interview questions in Advance!
Interview question:
- "Tell me about a time when you broke trust with someone and what did you do to fix it?"
- Continued Development
- Use the phrase “tell me more” 100 times
- Develop those around you
- Depth
- Community
- Time
- Majoring in politics downgrades your trustworthiness!
Key Takeaways:
- Be willing to look in the mirror, courage to own your shortcomings
- To have a organization with world class leaders, you have to engage with world class conversations -
- Be willing to work on myself to set the example for the other leaders to have “who” based conversations
Guest Links:
LinkedIn: Tim Spiker
Websites: TheAperio.com (The Aperio) TimSpiker.com (TimSpiker.com)
Twitter: TimSpiker
This show is proudly sponsored by Criteria Corp
Friday Sep 11, 2020
Friday Sep 11, 2020
Today's Guest: Jerri Rosen, Founder & CEO of Working Wardrobes
Jerri’s organization helps over 5,000 men, women, veterans and young adults each year re-enter the workforce with career development services and professional wardrobing.
Today we are discussing:
- The hidden gem that is the veteran pool
- How to find and hire veterans to diversify your talent pool
Why Companies don't actively seek to hire veterans?
- Bias
- Think they all have ptsd
- Not knowing the value of the training that vets get in the military
- Not knowing the true value
- Too much bad press
- Painting with a brush that is very negative
- Vets fall on hard times because they miss the discipline/brotherhood
Why is this important to the company to hire veterans?
- Intense loyalty, when treated with dignity
- Absolutely mission driven
- Path of a veteran
- Make outstanding employees
- Can help recruit -underground network
How do we find and hire veteran talent? Decide to hire outside your comfort zone
- Outstanding, dedicated people
Finding Vets
- Active duty national guard or reserves (highly under employed)
- Vet spouses,
- Military connection through working wardrobes, on your own
- Vetnet team
Interviewing & Hiring
- Understand a MOS- military status
- Translate what was done in the military to civilian language
- Look past the acronyms
- Look for the passion & talents
- Experience & gravity of the work
- Look past the stoic demeanor
- Recognize that task at hand/orders need to shift to a “going above and beyond” mindset
- Requires a bit of patience
- Hire as normal
- Understand that everything was provided for them in the military
- Learning to operate in a very different world & culture
- Different level of expectations
Rick’s Nuggets
- Dig deeper on what work was done and look for transferable skills to justify
Key Takeaways:
- Veterans become a much better employee
- Veterans also bring a network of additional talent
- Looking to hire veterans, WW can be the one stop shop. Hidden Talent Pool!
Working Wardrobes is Rebuilding Careers, and we’ve teamed up with Hire Power Radio Show & Podcast to support this initiative.
The Hire Power Radio team has created limited edition shirts, the proceeds of which benefit Working Wardrobes. Together we can make a small dent in reeducating, coaching and providing resources for our transitioning veterans, professionals and workers affected by the current world landscape.
Get yours here: T-shirts
Guest Contact:
Website: Working Wardrobes
Office Number: 714-210-2460
Friday Aug 28, 2020
Friday Aug 28, 2020
Why Hiring through the pandemic is a strong Indicator of a innovative business.
“We have all been forced to pivot and now we are weathering the storm” for most businesses.
Our guest today: Jay Connor, Founder & CEO of Learning Ovation
Recognized as an early thought leader in collective impact, Joseph A. “Jay” Connor, JD/MBA, is the Founder and Chief Executive of Learning Ovations, Inc. The mission animating Learning Ovations is to have all students reading at or above grade level by the end of third grade.
Jay, a C-suite officer for two separate Fortune 500 corporations, has extensive leadership experience in the business, nonprofit, and public policy arenas.
Today we are discussing:
- Why you should be hiring NOW
- How to evaluate for the business and skate to the puck
Challenge today?
- Is this company able to adapt and respond?
- Have a future, capacity to respond to change vs. being changed
- Higher quality people attracted to the company simply because they are hiring
- People are open to talking.
- Not hunkering down during pandemic is a sign that the company will thrive post covid
Why is this important to the company?
- Expanding & growing in the face of problems
- Approaches & ways of doing things are more attractive to potential businesses. New approaches are welcome and critical to moving forward in the business.
- Engagement at the strategic level is more accepted today. Requiring employees/people to expand their knowledge base.
- We are in the second wave now and you can't be on the sidelines anymore!
How do we do it?
- "Skating to where the puck is going to be." - Wayne Gretzky
- Force yourself to ask “what is the opportunity”
- What allows me to be active vs passive?
- What windows are opening up when the doors are closed?
- What do we need to do to skate to that puck?
- Something need to change about what your delivering (product)
- Or way to change about positioning, branding, communication
- What to change about your team?
- Evaluate every person.
- Where will people have to be 6 months from now.
- Top down assessment
- Gives the opportunity to expand & refine
- Decide to grow the workforce with their PPP
- Highest risk position is the status quo!
- Ability to minimize the risk by acting
- Business as usual is NOT viable!
- Start hiring for new competencies (what are we missing?) and values & mission focus!
Rick’s Nuggets
- Now is the opportunity to double down and be able to attract strong talent
- People are open to talking because of the uncertainty
Key Takeaways:
- Never too late to pivot. What is the most likely scenario for my business a year from now. Assume that there is not going to be a quick fix. Position for the worst case scenario!
- Do an honest appraisal of the team… Including yourself! Will the people you have be good for the business a year from now. Change is tough
Guest Contact:
Website: Learning Ovation
Thursday Jul 23, 2020
Thursday Jul 23, 2020
We are now remote. And we are learning so much about what it takes to keep your people engaged and productive. The balance between communication and micromanagement is often the Biggest challenge.
Here’s what we’ve learned: Consistent communication with ultra flexibility is working. Encouragement to take care of yourself first: ie: a walk, bike ride or step away is increasing productivity. Virtual happy hours are helping to forge team comradery.
Our guests today: Michael Houlihan & Bonnie Harvey, Founders of the world's top wine brand, Barefoot Wines
Beginning with virtually no money and no wine industry experience, they employed innovative ideas to overcome obstacles, create new markets and forge strategic alliances. Michael & Bonnie pioneered Worthy Cause Marketing and performance-based compensation. They built an internationally bestselling brand and as a result were acquired by E&J Gallo. Today, they offer their Guiding Principles for Success (GPS) & Shelf Smarts courses to help consumer product brand builders achieve success by maximizing the value of their human resources.
Today we are discussing:
- Virtual challenges today
- How to build company culture to an off premise workforce
Off Premise challenge today?
- Disengagement
- Not routine
- Physical commitment
- Daily encouragement
Why is this important to the company?
Two biggest hidden costs in every business!
- Reduce turnover
- Increase engagement
Good people transform to great people through growth
- Improve skill sets & relationships
- Allow people to do the work they like to do and not do. Allow them to create their own roles.
Rick’s Nuggets
- Accountability & Productivity
- Remote causes you to really put your business under the microscope
- Cost of a Bad hire is 30% of individuals earnings (US Dept of Labor)
- Does not include Morale & Productivity loss costs
How do we do it?
Find good people & build great people *****
- Keep people from being isolated (Team based)
- Culture of permission - make mistakes right. Don't hide mistakes.
Hiring tactics?
Overkilling Orientation
- Over educate
- Money map
- About understanding how the money flows to get to your paycheck
- 2 division company
- Getting into the cause & effect of the business
- Sales & Sales support
Include people in the solutions
- Everyone asked to contribute their ideas
- Footsteps to the wine in stores from the receptionist! (recognition)
- Throw problems out on the table and allow people to contribute
- Promote the idea that everyone has a voice
Rick’s Nuggets
- Finding good people requires work & a lot of conversations
- Creative ways to encourage engagement
- Virtual happy hour
Key Takeaways:
- You have a responsibility to improve your hires. Find their talents and expand upon them
- All companies have 2 divisions- sales & sales support
- All salaries start from the community not from the company!
Find Bonnie & Michael here:
Business Audio Theatre Linkedin
Websites: www.thebarefootspirit.com & www.consumerbrandbuilders.com
Thursday Jun 04, 2020
Why do You Need to Hire a Leader? with Ed Tyson of PerSynergy Consulting
Thursday Jun 04, 2020
Thursday Jun 04, 2020
Will a subject matter expert be a better solution to hiring a leader for your company? We can all agree that there are different types of leaders. I am going to contend that the wiring of the leader you are hiring is more important than the pedigree that is brought to the table.
Our guest today: Ed Tyson, CEO of PerSynergy Consulting.
Ed Tyson is the chief executive officer of PerSynergy Consulting, architect of LeadershipSOPs, author of From Expert to Executive: Mastering the ABCs SOPS of Leading, and executive coach and consultant to both small niche brands and Fortune 500 companies. With a mastery of leadership refined throughout his years as a Marine, executive, coach and consultant, Ed guides executives, to key findings he has learned through intimate connections with a diverse array of leaders.
Today we are discussing
- How to identify the right leader for your startup
- What steps you should take to build the right job description to find the best candidate to fill this position
- What questions you should ask to ensure your candidate is the best fit for the job
Why not hire a leader in your startup?
I think we can all agree…
- ...leaders have a tremendous impact on your culture and process. The smaller the team, the larger the impact of each individual but particularly each leader.
- Deciding to add your next leader could either be that decision which propels you forward or sets you back.
- Leaders are more expensive and more capable of damaging your culture than individual contributors - so be certain it’s a leader you need, that you are clear about the challenge you need answered, and you are confident your candidate can indeed answer it.
- For example, there is a start-up client I am working with right now, just north of here in LA county. They are in the biotech space and have hired several key leaders from a much larger, global entity in the broader pharma space.
- The leaders they have brought on were extremely competent and well-positioned to lead the functions which they were hired to run. HOWEVER, they were not prepared to engage in both the breath of strategy and depth of tactics the job requires. Further, they are struggling with the lack of defined processes and support from other functions. Consequently, project timelines are being missed and their time-to-market will be impacted.
- Going the other direction on the 5, I have a client in San Diego county in the manufacturing business who is just reaching beyond the start-up phase. They have a relatively small corporate staff but almost a third of them are leaders with big titles but very small teams (with one or two subordinates a piece). Additionally, almost every leader is an internal promotion with no professional leadership experience – this founder has placed a lot of bets on continuing to cultivate raw talent but does not have the time to do it – which is admirable but making it difficult to grow beyond his current book of business or empower these leaders to really lead.
- At the end of the day, the team is too big and too inexperienced to comprehend and reach decisions without its leader (keeping the CEOs nose in the very parts of the business he has to escape to hit his growth targets).
- Both of these companies made the same mistakes (just differently). They both failed to clarify and challenge what they needed and ensure they got it.
- So again, my first tip is don’t hire a leader in the first place… unless and until you are confident you absolutely need a full-time person whose primary role is to structure, operate and perfect a community of effort.
- If that thought makes you nervous, if you're worried who will do the work, you might need someone to lead the work, not the people. Don’t fall into the trap of mistaking a technical lead, a senior subject-matter expert for a leader.
Rick’s Input
- Focus on correctly positioned talent
- Avoid vanity hires
How do we hire leaders then?
- Purpose of a Leader
- The purpose of adding a leader to your growing team is not to add to your subject-matter expertise, it is to ensure someone other than yourself wakes up every day focused on cultivating a willing, capable and sustainable community of effort. Leaders are no longer obsessed with their craft because every step a leader takes on the career ladder is away from their craft.
- Leaders are not obsessed with technical puzzles. They are obsessed with people puzzles. Their primary work functions are to structure, operate and perfect powerful communities of effort.
- Do they need to understand the work? You bet. But their work is different from the team’s work. And the better you understand that work, the work of a leader, the more likely you are to find the type of leader you need.
- Defining Your SCOPE
- For me, it all starts with understanding the SCOPE of the community of effort you need.
- SCOPE is an acronym which helps leaders remember the five most important architectural components of a community of effort. It stands for Strategy, Culture, Objectives, Purpose and Ecosystem. You can think of it as a replacement for the old mission / vision / values mantra which still permeates business schools today. In fact, Culture, Objectives and Purpose stand for exactly those same three components. The different being, the full SCOPE acronym adds the importance of understanding the players and interactions within your ecosystem and the strategies you craft by considering that ecosystem, how you deliver value to it (i.e. your purpose), the objectives you set (from both a visionary and near-term perspective) as well as the culture you have and the culture you’d like to have.
- Your best shot at getting the leader you need is taking your best shot at defining the company SCOPE and the departmental SCOPE for the team you want this leader to lead (and do it with your existing team if you can).
- Your clarity here will allow you to differential the team’s work from the work the leader must do to be successful. This will result in a rich, leadership-focused job description based on the real work of leading.
- Then you can use the interview to pressure test key concepts in your company and departmental SCOPEs across a broad set of applicants (think of it as free consultation) and dig into the how.
- Process Not Outcomes
- Don’t fall into the trap of listening to canned lists of outcomes your candidates come prepared to throw at you. Ask about the how, the process. How did they refine the SCOPE at their last job? How will they do it here? How will they stay in alignment with the departments to their right and left? How will they stay aligned with you? How will they translate it into clear work methods, roles and responsibilities, how will they structure rewards and recognition; how will they secure the knowledge and capabilities you need to succeed? What repeatable processes do they use to inspire and engage people, drive accountability, evolve the team, etc.?
- I think the most important thing is to gain insight into their own personal LeadershipSOPs – in other words, what are their standard operating procedures for structuring, operating and perfecting communities of effort?
Rick’s Nuggets
- Job descriptions
- Person type (builder, improver, maintainer)
- Performance metrics
- Evidence of past performance
- Performance tied to process
Key Takeaways:
- Don’t Hire a Leader in the First Place!
- Throw Away Your Job Description!
- Ignore Candidate Stories about Outcomes!
Thursday Mar 26, 2020
Conducting A Powerful Phone Interview with Christopher Wood of Rise Recruitment USA
Thursday Mar 26, 2020
Thursday Mar 26, 2020
One of the most powerful tools in your hiring process in the phone interview. The challenge that we have is that it is treated as a screen just to find out if someone has the skills needed. And this process takes on average 5-10 minutes.
It is such an opportunity loss because your first point of contact should be about establishing the connection with the person regardless of the outcome. Your phone interview sets the stage for how you are perceived and severely affects your ability to hire.
Today’s Quote:
"When it comes to success, there are no shortcuts." - Bo Bennett
Our guest today: Chris Wood, Director of Recruiting for RISE Recruitment USA & Managing Director of theRecruitmentCollective
Chris has spent the past 15 years in the Staffing industry utilizing his background in Recruitment and Account Management to help Fortune 500 companies solve their hiring problems by recruiting top talent within the Aerospace, Automotive, Medical Device, Healthcare, Finance & Consumer Goods industries.
In 2017, he took on the role of Managing Director at theRecruitingCollective, an organization of independent, specialized recruiters and boutique firms centered around providing new, custom talent programs. His primary focus today is attracting over and retaining top talent to the Cannabis, CBD & Natural Products industries.
He previously sat on the board for National Human Resources Association – Los Angeles and is currently on the program committees for DisruptHR Orange County and San Diego. In addition, he is an advisor to numerous Recruiting Technology platforms and emerging Cannabis and CBD companies and a member of the National Association of Cannabis Businesses.
Today we are going to discuss
- Why phone interviews are a critical part of the hiring process
- How to conduct an effective phone interview
Why are Phone interviews more important now than ever?
- Understand the person
- Goals, skills & interests - Career path/motivations
- Passive recruiting - building a constant stream of qualified candidates
- Due to the lack of face to face; with Covid-19 restrictions on in person meetings, this is the only way to hire talent during these times
- Sets the tone for process
Positioning of your phone interview
- Setting a clear objective of what you want to get from the call; feel for personality fit with team, explanation/knowledge of necessary experience, understanding of career path and long term intentions
- Asking specific questions that address strengths of candidate that fills a need with your team
- Identifying interest of candidate in role & joining your team
How to conduct a phone interview
- Self reflection- identifying the hole on the team
- Understand what is really needed
- Identify characteristics of the person so you can create questioning to reveal if candidates fulfills your teams need
- How are you going to find what you need
- Creating the profile of the ideal hire
- Establishing must haves vs nice to haves
- Contact
- Asking the questions that are centered around the key things you need to know
- Strategic questioning
Rick’s Nuggets
- Purpose of the phone interview is to understand the person first
- Identify their reason for hearing (pain), what they want to be doing (desire) and what they have accomplished
Key Takeaways:
- Don't just look at the resume, definitely talk to someone. Take the phone screen very seriously
- Really get to know what the person wants. Get to know them!
Wednesday Mar 18, 2020
Wednesday Mar 18, 2020
How to evaluate for good discretion in the hiring process. Discretion is defined by Merriam Webster as an “Ability to make responsible decisions”. This is a quality that all leaders expect from their people but as we know, this is not always the case. How do you interview to uncover good discretionary habits?
Today’s Quote:
"A sound discretion is not so much indicated by never making a mistake as by never repeating it." - Christian Nestell Bovee
I’m Rick Girard and welcome to the Hire Power Radio Show. We help Entrepreneurs and hiring managers to avoid costly hiring mistakes by identifying a specific problem and providing proven solutions to enable you to WIN the right hire. We share insights from top-performing rebel entrepreneurs, disruptors & industry experts.
Like our guest today: Joseph Hopkins, Founder & Senior Managing Partner of The IPRESTIGE Emerge Fund, LLC
Joseph is a thought leader in AI, authentication and security technologies, He leads an innovative emerging technologies firm that serves as a proprietary first-mover advantage IP incubation model that concentrates on growth opportunities in digital identity protection, security and advance encryption technologies.
Prior to Joseph’s AI and digital identity security work, he served in key executive management roles for Fortune 500 companies, including Kaiser Permanente, 3M, GSK, Allergan, and KPMG. He has hired Hundreds of people throughout his career.
Which makes Joseph a perfect expert for today’s topic. Joseph, Welcome to the Hire Power Radio Show today!
Today we are going to discuss
- Why it is important to Connect with people while adding value
- How to evaluate for good discretion in the hiring process
Connecting with people to add value
- Listening skills
- No one wants to hear about your problems
- Pick up on a person’s cadence
- What makes the person tick as a person
- Navigate how you engage as to their preference
- If you miss the connection, you’ll never get it back
- Pick up folks who miss the 9-5 mentality
Rick’s Input
- No one cares about the words coming out of your mouth
- While hiring it is critical to be more concerned about the other person than filling your role.
How to evaluate “good discretion”
- Trusting the gut, instincts
- Less tricky the older the person is
- More experience, the less risk
- Interest or passion in the work
- Experience
- Clear signs around eye contact, body language, smile while talking, taking themselves too seriously, jovial.
- Education - important to him.
- Live your life based on what you have learned rather than the exceptions
The ingredients that keep people engaged in an
- Balance of coolness and professionalism
- *Discretion - overly doing something can affect the relationship with the client
- The more the client is comfortable the successful the interaction will be.
Rick’s Nuggets
- Opener “open to hearing about something career advancing”
- Don’t pitch your job, company or yourself
- Find out what’s happening with you?
Key Takeaways:
- Empirical stuff- education, background & skills
- Interpretative- talk to people that have worked with you. Subjective perspective
- His Gut instinct- in conjunction with the other two
Thursday Feb 20, 2020
Interviewing for Skills is Today’s Coronavirus! with David Kinnear of Vistage
Thursday Feb 20, 2020
Thursday Feb 20, 2020
Everyone in a hiring capacity has made a wrong hire in their career. I believe that this is a direct result of hiring for skills first. Here’s the scoop, a person’s skills can change, but you can't change who they are. And technical abilities are not a clear indicator of passion in the work.
Today’s Quote:
“Values should underpin Vision, which dictates Mission, which determines Strategy, which surfaces Goals that frame Objectives, which in turn drives the Tactics that tell an organization what Resources, Infrastructure, and Processes are needed to support a certainty of Execution.” — Mike Myatt
Our guest today: David Kinnear, Executive Mentor & Group Chair of Vistage International.
Dave Kinnear is a Business Advisor, Mentor and Executive Leader Coach. Through his affiliation with Vistage Worldwide, Dave convenes and facilitates peer advisory boards of Business Owners, Company Presidents, General Managers and Chief Executives dedicated to becoming better leaders who make better decisions and achieve better results.
Dave is also an executive-to-executive mentor to Executive MBA students at the UCI Paul Merage School of Business and a coach for the Center for Entrepreneurship at CalState University, Fullerton.
Today we are going to discuss
- Why a skills-based interview is dangerous
- values alignment is critical
- The framework for a successful interview
Why do people interview for competency/skills?
- Competency is easy
- This is what people focus on
- Today's workers need mastery, purpose and autonomy
- Shared values aligns well with the way decisions are made within the company
- We all want to do what's right for the tribe
- The soft stuff is not easy.
- Most CEO’s don't know what the real values are
- Profitability is what is really valued
- Transparency on the financials are missing
- Management decisions are the values
- Culture is the way things get done around here
- The way things get done is by making decisions
- Decisions are made reflective of the values
How do we Hire for Values?
- Running, Knees, shoes analog
- Know what the real values
- Ask questions to determine the person’s values
- Uncover the person’s values
- How someone works with others and makes decisions
- Ask questions that validate the core values
- Let the silence do the heavy lifting!
- When they have the values
- Reveal the mismatch in what they have now and where you align
- Skills can be learned
- The person you want is not on the street
- Hire them
Rick’s Nuggets
- Design questions around the corporate values (Amazon's leadership principals)
- Ask behavioral questions and dig deep. This uncovers the truth about who the person is
- "Walk me through a time"... Then ask why, why, why?
- Do not ask leading questions
- Ask the question and shut up!
Key Takeaways
- · Values are the foundation of an organization's culture.
- · An organization’s leader has only one critical job, and that’s to actively manage the culture
- · The leadership team must believe in and live the values every day
Thursday Jan 23, 2020
Interview Qualification is a Two-Way Street with Greg Toroosian of Elevate Hire
Thursday Jan 23, 2020
Thursday Jan 23, 2020
Each individual brings a unique perspective to every interview conversation. Yet most interviews focus on “what you can do for me” almost entirely from a skills perspective. People want to know what’s in it for them before they choose to engage with you.
Today’s Quote:
"Though we may have desires or bold goals, for whatever reason, most of us don't think we can achieve something beyond what we're qualified to achieve." - Simon Sinek
Our guest today: Greg Toroosian, Founder & Managing Director of Elevate Hire
Greg Toroosian founded Elevate Hire after more than a decade in the Talent Acquisition space. Having previously worked for startups, globally recognized brands, and recruiting agencies, He believes that recruiting and retaining talent is key to having a successful company.
Greg is an expert at qualifying talent for organizations which has led to successful hires for many clients in a variety of industries.
Today we are going to discuss:
- Types of qualification
- Plan of attack on how to effectively qualify people
What is candidate qualification?
- Definition: A quality or accomplishment that makes someone suitable for a particular job or activity
- Two types of qualification
Checkbox
- Asking yes/no questions
- Requirements focused
- Doing the bare minimum
- Ineffective because you are lying to yourself
Thorough
- Have a clear understanding about what the person is actually looking for
- Clarify the likelihood of acceptance of the job
- Fit for the company
- Answer the question (Is this a good candidate)
What's important for qualification?
- Look at profile (linkedin, resume)
- Longevity, career trajectory, companies/industries, titles
- Recommendations (linkedin)
How do we avoid having a checkbox process
- Mindset of the call: don’t go into every call wanting or being hopeful that this person will work out. Ask the questions that unearth what you really need to know.
- Conversational qualification calls.
- Ask open questions, ask scenario-based questions, and ask questions that will determine if this person is a non-starter.
- Listen carefully. Be strict and be honest.
Framework for Effective Qualification
- Firstly, you need a clear understanding of the role you’re interviewing for, its scope, the immediate need, and the future possibilities.
- Be comfortable in leading the conversation so you can get the questions answered that you need.
- Conversational and open questions with enough space for the person to really say what you need to hear.
- Have a form of the questions to be asked, know what you need the answers to be, but don’t read a script.
Key Takeaways:
- Build your own qualification form to use as the foundation for every call.
- Questions that unearth a lot:
- Why are you open to a new role?
- What are you looking for from your next role?
- Talk me through your current role and responsibilities. You can tell a lot about someone's role, their involvement, and their overall understanding of their craft by hearing them speak freely about it. Take notes and then clarify any points you need to.
- After telling them about your open position, ask them how it sounds to them as a next step? What specifically appeals to them from what you shared? Get them to sell the role back to you and to sell themselves as a candidate.
Thursday Jan 16, 2020
Thursday Jan 16, 2020
Making a strong hire starts with attracting the right people. Knowing who the right hire is the first step. But in order to attract the right people there needs to be a message that resonates with the individual and motivates them to respond.
Today we are talking about hacking your hiring through the use of communication profiles.
Today’s Quote:
"Hacking involves a different way of looking at problems that no one's thought of." - Walter O'Brien
CEO of Scorpion Computer Services and executive producer of the TV series Scorpion
I’m Rick Girard and welcome to the Hire Power Radio Show. Our mission is to help Entrepreneurs and hiring managers to avoid costly hiring mistakes by identifying a specific problem and provide proven solutions to enable you to WIN the right hire. We share insights from top-performing rebel entrepreneurs, disruptors & industry experts.
Like our guest today: Christopher Hadnagy, CEO of Social-Engineer, Inc.
Chris Hadnagy is a professional social engineer, author of 4 books, and keynote speaker. He’s the CEO of Social‐Engineer, LLC, a company who serves some of the globe’s largest organizations. Additionally, Chris provides free resources, including the world’s first Social Engineering Framework, via Social-Engineer.Org, and heads the Innocent Lives Foundation, a non-profit that unmasks anonymous child predators.
So Christopher knows hacking! Which makes Christopher a perfect expert for today’s topic.
Christopher, Welcome to the Hire Power Radio Show today!
Today we are going to discuss:
- Identifying the right person
- Crafting the right messaging to attract
- Logical steps to weed out the obvious
Problem
- Really bad hires!
- People look great on the surface
- Not showing up for work
- Quitting fast
Why am I having an issue getting good employees?
- *** realize how much time you spend on the back end when you hire with the wrong people
- Aftermath
- Lost over 100 hours and thousands of dollars
- Killed company morale
- Outline the type of person you want before you start interviewing
- Thinking about the work that needs to be accomplished
- Defining expectations up front
- Managing your own expectations- avoid unreasonable tasks
- Experience expected to have
Rick’s input
-
- Create messaging around the personality profile of a successful hire
- Pain, Desire & Impact
How do we fix it?
- Determine the best communications profile first
- Write the job description with keywords that attract the right people
- Describe the words and language to attract the right person.
- Detract the wrong people.
- Logic steps to weed out the obvious
- A list of questions to determine the right fit, video interview to whittle down to 3
- Give the disc test - confirm communication style
- Weed out the wrong cultural fit
- Confirm what is really needed with who the person is
How does one determine the right messaging?
- Disc profiling roles (general)
- D- management, leadership, - Aware D - understands how they communicate
- I- Sales, public speaking, Training
- S- HR, support role,
- C- Accounting, office management - detail & organization
Rick’s Nuggets:
- One size fits all messaging does not work
- Create messaging with a call to action to minimize
- Performance metrics attract the right people
- Plan and put process in place
Key Takeaways:
- Time invested in the prework saves thousands of dollars for the company
- Define what it is that a person must have
Thursday Jan 09, 2020
Business Aligned Hiring Roadmap with Kelly OConnell & Shelley Iocona of ON ITS AXIS
Thursday Jan 09, 2020
Thursday Jan 09, 2020
We all get how impressive the hire from a name brand company might be. However, more often than not, making the vanity hire turns out disastrous for both parties. Why?
Too often hires are made based on a particular set of skills or a person’s pedigree. Not taking into account the importance of cultural alignment or the objectives of the business. Your hires should be made on the basis of what is best for the company backed by evidence of performance.
Today we are talking about how to Accelerate Company Growth with a Business Aligned Hiring Roadmap.
Today’s Quote:
"I've found that luck is quite predictable. If you want more luck, take more chances. Be more active. Show up more often."
- Brian Tracy
Our guests today: Kelly OConnell, Executive Vice President & Shelley Iocona, Founder & Principal of ON ITS AXIS.
ON ITS AXIS is a Product and People firm. We help organizations validate new digital product ideas and build the teams that allow them to successfully take them to market.
They have found that just as the launch of a successful product begins with a customer-centric roadmap, Talent Acquisition that is grounded in understanding how a company can most efficiently deliver client satisfaction and adapt to changing client needs is critical to a company's ability to efficiently scale.
Today we are going to discuss:
- The common mindset and the problems that are created
- The importance of building a business objective roadmap
- How to create your own roadmap
Why is this important?
The strength of the company is the people delivering the product in the marketplace. The winning company will have the strongest team. When managers struggle to hire it directly impacts team productivity and company growth potential.
It is important for organizations to approach hiring with a business objective roadmap rather than focusing exclusively on skills and perceived fit.
What challenges Hiring Managers face?
The most common challenges we observe in the market are:
- adhoc hiring: where a manager is under pressure to make a hire in response to an urgent perceived team need
- confirmation hiring: where a manager tries to identify a replica of their own profile or the profile of a successful team contributor
- cultural fit exclusion: where a manager rules out a candidate based on their subjective perception that they won't fit into a current team culture.
Although understandable, particularly for high growth teams, hiring to a standardized and generic target profile is problematic because too much of a focus on matching skills and current team fit can lead to uniformity in the workforce that can unintentionally limit both the potential candidate pool and the potential for innovation in the workplace.
These challenges can result in several problems including
- Endless interview cycle with no hires
- Offer turn downs
- High Company Turnover Rates
- The incorrect perception that a company needs A LOT more developers or Sales People etc. to achieve goals which can adversely impact profitability and growth
Additionally, there is often a corresponding negative impact to the existing team culture when organizations approach hiring in this way:
- Internal Team Conflict
- The current team is overworked and under pressure.
- Existing people feel they are doing more than their fair share of work
- Poor Team Productivity and Missed Deadlines
- Perception that the current team members are the “wrong fit” for the company
What needs to be in Place?
A structured, and efficient interview process.
Align hiring triggers to business model objectives, structure team OKR’s to directly correlate to key company goals and at each hire to modify the generic role job description and interview scoring rubric to address the most essential team gap at that given point in time.
This doesn’t mean that companies should ignore skills and culture. They are important but we see them as part of the larger talent acquisition and internal performance management plan.
Companies that most rapidly grow, are capable of executing nimble pivots in response to changing customer expectations.
Team members must be able to grow and evolve within the company. Rather than hiring for proficiency in a laundry list of current skills, instead, we encourage companies to establish predictive hiring indexes that will help them to assess a hires potential to learn and evolve to changing expectations within the company.
How do we fix it?
- Define the core success factors that allow you to best serve your users
- Identify the key technical and soft-skill gaps in your core team
- Leverage a Data-driven approach to both team composition and hiring capacity (Swarmvision- profiling to predict innovation capacity for teams- this is not personality profiling
- Create a regular cadence for review of your talent acquisition roadmap
- Provide all employees with a clear path to career development & professional growth
We encourage clients to Hire to fill the most impactful skill-gaps on your existing team and be willing to transfer internal team members into new roles that better serve them and your business objectives.
Creating a business aligned hiring roadmap not only helps organizations avoid several of the pitfalls previously shared but it also has the added benefit of helping organizations attract and retain both gen Z and gen Y employees.
Rick’s Nuggets
- Structured Hiring process wins hires!
Key Takeaways:
- Embrace a structured interview process that is based on a strategic hiring roadmap to avoid pressured hiring decisions and confirmation bias
- Just as you evaluate your company business plan at a regular cadence, develop a regular cadence for review of your organization's talent acquisition plan
- Rather than matching employees to a current team profile, view each hire as an opportunity to complement the strengths of your existing team and to support your most critical team business objectives. This will allow your organization to evolve to changing customer sentiment.
Thursday Oct 17, 2019
Thursday Oct 17, 2019
Founders, the quickest way to attract investment is to already have a team in place and the wheels in motion. People will join your startup prior to raising capital when they are committed to you as a leader and the mission of the company.
You do not need money to hire exceptional talent. You need to know who the business needs first. Then bring value to them personally and/or professionally based on their pains & desires.
Today’s Quote:
"Teamwork makes the dream work, but a vision becomes a nightmare when the leader has a big dream and a bad team."
- John C. Maxwell
Our guest today: Carey Ransom, President of the newly formed OC4 Venture Studio & Host of Accelerate OC
Carey is an entrepreneurial thrill seeker and company builder, serving team members and customers along the way. He has a founder attitude, even when he joins a business already underway, or take over the reins of a company. Carey excels in business and corporate development, technology and product strategy, marketing, sales, and channel partner development, and has led many startup-to-growth companies to successfully pursue breakthrough business opportunities. He’s done millions of dollars of business via LinkedIn as well!
Today we are going to cover:
- Why you should build your team BEFORE you try to raise capital
- How to recruit people when you have no money to pay them
Why is it important to build your team before you start to raise capital?
- -Sell the idea, gets people excited about it.
- Convince people to join, but the employee experience on the inside suck
Where do Entrepreneurs get stuck?
- Pretending you have it all figured out is really dangerous
- -the opposite of the strong figurehead, being vulnerable
- -we are looking for help and we are willing to listen
Rick’s Input:
- Best way to prove your company has legs is to have a team
- Allow people who are involved to become invested by active participation
- Utilize their talent and keep engaged
- “Once I get the Money” syndrome
Mindset:
- High ego to start,
- Be selfless as you can and give it away.
- Want everyone to be a founder in their mind
- Being transparent & vulnerable
- Not having to make every decision
- Not always having to be right
How does one build a team without having the Money?
- Create a Safe Environment for people to take risks without penalization
- Encouraging risk - leader fails first- set the example
Rick’s two cents:
- Network
- Get to know your teammates before you approach to hire
- Understand their career pains & desires
- Look for alignment (do not force it…. Nurture Campaign)
- Plant seeds
- Seize the Opportunity
- Ask for help!
- Gain involvement (advisory to start)
- Communicate and keep involved
- Allow the relationship to grow & evolve
- Create the ecosystem for each person lean in
- Give what you can
- Equity
- Title
- *maintain high integrity
Key Takeaways:
- Look at every single person as an investor. Be open to different types of arrangements
- Be careful to not oversell/overstate your advisor involvement
- Find people who will be really real to keep you grounded. Ultimately the best team wins!
Thursday Oct 10, 2019
The Challenges & Benefits of Hiring Refugees with Chris Chancey of Amplio Recruiting
Thursday Oct 10, 2019
Thursday Oct 10, 2019
We are in a negative unemployment market and there are just not enough workers on the open job market. The solution might be taking a different avenue... Hiring Refugees.
There is great value to expanding beyond your scope of the limited talent pool into unfamiliar waters. Consider people who are motivated, engaged and reliable to elevate company performance.
This show is proudly sponsored by Vidoori
Today’s Quote:
"We must find a way to balance our tradition as a state welcoming of refugees while ensuring the safety and security of our citizens." Bruce Rauner - Former Governor of Illinois
Guest Bio:
Amplio Recruiting is a staffing agency placing refugees into jobs across the US. Chris Chancey launched Amplio in 2014 after moving into a refugee community outside of Atlanta, GA and now leads a team that has placed over 5000 refugees from 40 different countries into full-time employment at over 300 US companies.
As a social entrepreneur, venture capitalist and author of Refugee Workforce, a book articulating the economic impact of refugees in America, Chris believes in leveraging business to create greater stability for the 70M displaced people around the globe.
Show Highlights:
- Why refugees make great hires
- Dispel some of the beliefs
- Provide a How-to guide to locate and hire
Why is this a good pool of talent?
- Legal to work
- High retention (80% @ 3 months & 70% after 1 year)
- Drug-free- zero
- Increase of productivity - high growth mindset
- Company's reporting back double quota
- Mostly Congo, Burma, middle east
What does a company need to know about hiring refugees?
- Language barrier
- They learn English faster when they have a job
- Software to help train
- Transportation
- Rely on public trans
- Mostly blue-collar
- Only 10-20% have advanced skills
- Cultural Awareness
- Diversity welcome
How does a company tap into the Refugee pool?
- First, open the culture to diversity thinking
- Are safety and other relevant signs posted in the native languages of employees to assure a full understanding of a safe environment?
- Do you have an intra-company multicultural calendar to avoid scheduling important events or meetings on major cultural holidays?
- In the onboarding process, are materials offered in both English and the employee’s native language?
- Are meet-and-greets, building tours, team lunches, and other activities in place to ease the new employee into a comfortable atmosphere?
- Are training materials or presentations reviewed before introducing them to employees of different cultures to see if anything needs to be modified or explained in a different way?
- Top-down approach
- Promote inclusivity: the focus is not diversity, the focus is inclusivity
- Specific examples:
- Systems in place to accommodate onboarding:
- Slow onboarding time: What you would typically cover in two days, with a traditional employee, spread it out over a week or so. It’s better to over-communicate on the front-end than have to make amends for lost time, resources and relationships on the back-end.
- Don’t leave anything to chance: Communicate, communicate, communicate. Be direct with instruction and don’t assume the other person immediately understands. Overstate tasks and ask questions to assess comprehension. Avoid demeaning tones and be patient with questions, and don’t assume employees understand even the most basic cultural norms.
- Second, search “refugee organizations near me” on google to connect with local non-profit refugee agencies. They will be willing to educate you on the community and can invite you to local community events. If you share a job description with them, they can help refer to potential candidates.
Key Takeaways:
- Recognize the value of refugee community (buy the book)
- Connect with your local refugee community
- Consider ways you can employ refugees at your company
Thursday Oct 03, 2019
Stacking the Deck with A-Player Talent with Kevin Lawrence of Lawrence & Co.
Thursday Oct 03, 2019
Thursday Oct 03, 2019
Today we are making a commitment to hiring excellence! To do this you must change your mindset, your expectations and your hiring method. The transition away from “best practices”, what everyone else is doing, is necessary to stand out.
Fill your staff with A-players! Develop your B-players into A-players and significantly increase the likelihood that your company will crush it. Today’s insight is the spark to set your standard in building an amazing company.
This show is proudly sponsored by Vidoori
Today’s Quote:
"Individual commitment to a group effort - that is what makes a team work, a company work, a society work, a civilization work. " - Vince Lombardi
Guest Bio:
Kevin Lawrence is the CEO of Lawrence & Co. CEOs typically place their first call to Coach Kevin with a crisis to solve. They stay because of his business acumen and no-holds-barred, tell-it-like-it-is style. Kevin’s worked with hundreds of CEOs and executives, helping them to break through business challenges, grow their companies and find personal success along the way.
These experiences inspired Kevin’s book, Your Oxygen Mask First, in which he reveals the 17 habits every leader must know to transcend the perils of success and achieve even more.
Today we are going to cover:
- The philosophy behind poor hiring practices (attitude)
- What A, B & C players look like
- Implementing a methodology to fill every position with A-Players
The all too common Philosophy of most startups
- Aspirations are equivalent of a beer league hockey team with NHL aspirations
- Entrepreneurs drag mediocre people with them and they wonder why they don't win
- In your own business, you don't think it applies to them, yet if they were able to take
- Founding entrepreneurs
- Don't have good mentors that they
Understanding what the Hiring perspective should be
- Most leaders don't scrutinize hires enough
- Discipline and rigor around the hiring
- The result from hiring quickly in the beginning
- As they become a bigger business they use the same methodology
- Insanely critical all of the time. Each hire can make you or break you… especially you as a leader
You Must understand this
- True A-players are being taken care of…. It is a lot of work to dislodge them. A-players never get laid off.
- Patterns of A-players
Rick’s Input:
- Treat every hire like it is a Million dollar hire, changes your perspective on time investment to the hiring process
- Keep raising the bar!
How do we make the transition to hiring excellence?
- You Have to believe that you deserve and NHL caliber team
- The belief puts you into a different trajectory
- Review each of the key people in the business:
- A, B or C player - Philosophy is A to stay
- Strive for excellence. With a quarterly portfolio review
- Calibrating talent every 90 days. Take action, give feedback, support, development,
- -treat your review like an investment portfolio
How to Identify the A player
- Crystal clear on what you are looking for- a mathematical job description
- Get to know who they are… before the offer. It may take 3-4 hours to dig deep
- Understanding character, patterns
- Being able to rate someone accurately during the interview
- Steps Implementation
- Have an expert in the methodology
- Require key hire diligence & review the summary report before the hire.
- Reference checks- Talk to the managers only…. A-players easily give references and the managers will talk to you
- *mediocrity cant find their bosses
- *** Default to having an amazing team
- Find the smartest people who have built systems and follow them
- Earn the right to tweak a system. Systems work when you follow them completely, Humans screw it up.
- Relentless execution of the basic principles
Rick’s two cents:
- Deep behavioral discussion
- Gathering evidence of success
- Situational / Hypothetical interviews are a waste of your time!
Key Takeaways:
- Need amazing people to create amazing performing company
- Deep scrutinization is critical for all hires and promotions - these are million-dollar decisions.
- You have to focus on your own strength & Resilience to have sustainable success
Thursday Sep 26, 2019
Thursday Sep 26, 2019
The work you must-do if you want to see innovation and growth. This work involves letting your inner kindergartner come out. Because this is when people do their best work!
This show is proudly sponsored by Vidoori
Today’s Quote:
"The Universe is one great kindergarten for man. Everything that exists has brought with it its own peculiar lesson."
- Orison Swett Marden (Founded SUCCESS magazine in 1897)
Guest Bio:
Summer Anderson is the Managing Partner of MiROR Partners. She has been spearheading executive search around the globe. With a proven track record of shaping executive-level leaders, guiding leaders to immediate clarity, and simplifying complex organizational matters, she is a trusted advisor to senior executive clients and candidates at Fortune 500 security, technology, and fast-growth companies. She is known for her solid network of long-standing relationships and as a catalyst for funding partnerships.
Today we are going to cover
- Why it is important to let your inner Kindergartner take the lead
- How to create an innovative environment
- The 3 step process to foster innovation
Why is this Important?
- When working together a group of kindergartners outperforms a group of MBA's!
- CEO- out of comfort zone. Anytime we are in default, we are not in their best selves,
- big mistakes are made outside of our comfort zone and operating in default.
- Trust on team is more attractive to everyone
- Superstar hired will stay when the environment is safe
- Curiosity, wonder, sparks innovation
To create the right environment for amazing things to happen
- Have to be willing to prep the soil
- Get minds clear enough to operate as a kindergartner.
- Being willing to empty yourself rather than fill your head with too much.
- Listening with care. I'm gonna get curious about what you said
- Squeeze all the nuances out of it
Innovation Codified
1) Build Courage: Leadership must lead with courage in order to inspire trust neither #1 or 2 will occur. If thinking differently and openly sharing ideas isn’t safe, it will never happen. The change begins with you.
2) Review Sacred Cows: Get your team to talk about the taboo topics. Examine your thinking. Get an outside party to facilitate and get to the bottom of ‘why’ things are the way they are. It’s more about thinking different. Apple was excellent about bringing this the forward. This is more about different perspectives. You
3) Add Diversity of thought. Take a long look. Is your team thinking differently? Or are you hiring just to increase your ratio of diverse team members?
Rick’s two cents
- Stay true to who you are: If you are a jerk, hire other jerks who can challenge you.
- Your best people will leave when they feel unheard
Key Takeaways:
- Be willing to look within and start with yourself
- Be willing to grow, get ready to help your people grow
Thursday Jun 20, 2019
Dr Deena Brown: The Hiring Power of Relationship Capital! Or You’ve Been Cat-fished
Thursday Jun 20, 2019
Thursday Jun 20, 2019
Offers do not get turned down because of the MONEY… They are turned down because you failed to Understand who the person is and then demonstrate a mutual alignment of career & personal goals to your organization.
The Truth is People turn you down because of the lack of care!
Today’s Quote:
"Truth is, I'll never know all there is to know about you just as you will never know all there is to know about me. Humans are by nature too complicated to be understood fully. So, we can choose either to approach our fellow human beings with suspicion or to approach them with an open mind, a dash of optimism and a great deal of candor." - Tom Hanks
Guest Bio:
Dr. Deena C. Brown is the founder and CEO of DC Brown International, a leadership and growth company created to pioneer innovative strategies that transform organizations into culturally diverse ecosystems.
Dr. Brown’s trademark C3 Blueprint for Success provides a strategic roadmap for organizational leaders to communicate and connect across a multi-generational workforce. Dr. Brown’s body of work includes identifying and remediating leadership gaps that are barriers to innovation and growth.
After identifying a significant deficit of women in key leadership roles, Dr. Brown founded The Leadhershift Movement. The Leadhershift Movement is designed to help women shift the way they think about themselves as women and how they develop and respond as leaders. The Leadhershift Movement provides a safe-space for professional women to get clear about their Why, confident about the What, and consistent about the How.
Show Highlights:
- Our approach
- How we humanize the process to gain greater engagement
- Process to Engage
Approach to talent
What is the problem?
- Ignoring the root of hiring. The human factor, the relationship capital
- Mindset
- Ignore the obvious
- Organizational view- transaction
- We need to fill the hole
- Disconnect on the level of importance for the person they are hiring.
- Simple things are ignored…
- Dealing with a new population of employees that are looking for more than just a paycheck
Why Offers are really Accepted or Turned Down
- We lie
- Arrogance & Ignorance
Rick’s Input
Our approach is Selfish
- We have become conditioned to believe that the company is the PRIZE
- Not the case in this market
- Positioning is a one size fits all …. Centered around perks & benefits
- Listen to understand, not to respond
Solutions
- Being aware
- transparent
What have we done about this?
- Training
- Using the data to support the discussion
- Awareness
- Brought to the attention & proper training
- Learning to remove ignorance
- Identify the gaps (pain)
- Education shift in mindset
The 3 C’s
- Clarity in Vision, Mission, and Organizational Values that paint a clear picture for potential hires.
- Consciousness about what today's workforce values such as authenticity and relatability which is more influential than a paycheck.
- Consistency in regards to expectations and responsibilities of your workforce.
Rick’s Contribution
- Engagement starts before the hire is made
- Too much focus on the money & perks
- What a person desires is far more powerful
Key Takeaways:
- Care about the Human relationship
- Having clear values … are you who you say you are
- Provide growth opportunities to augment or improve a person’s life
Thursday May 30, 2019
Thursday May 30, 2019
Attention comparison shoppers... waiting to see a “few more people” to compare before deciding to hire? Bad Idea, Time kills hires!
Riddling your interviews with randomly placed hurdles is just madness. Making the interview process challenging is essential but there is a correct order to the journey you create. Each step in your interviewing process must be intentional.
Today we are going to help you bring order to your interview process.
Today’s Quote:
"Comparison is a thug that robs your joy. But it's even more than that - Comparison makes you a thug who beats down somebody - or your soul."
- Ann Voskamp
Guest Bio:
With the resurgence of Big Data and AI, Shane Bernstein realized the tools needed to scale the effective outreach approach were finally available! His C-level customers were continuously frustrated with no viable and consistent solution, and unable to build the teams they needed in order to have the global impact each of their businesses required. So Shane founded Rolebot.
Utilizing the power of AI, he and his team have developed software enabling companies and staffing firms to reach their goals and measure ROI. As a result, Rolebot eliminates the way in which we traditionally pre-qualify talent, from days/weeks to seconds, and increases recruitment output and engagement results by 10x.
Show Highlights:
- What is making it impossible to hire Great people
- Over Interviewing- How much is too much
- Efficient Solution to come to a decision quickly
Problem:
Over interviewing is a direct result of Not having a solid hiring Structure
- Clarity of Intention
- Clarity of Values, Cultural & Skills Alignment
- Not Knowing how to ask the RIGHT Questions to gather clear evidence to support a decision
Where are the Obstacles?
Over interviewing makes it harder to get the hire.
- Timing (time kills placements)
- Too much time kills interest.
- Time allows time for competitors to steal… not an if, but a when
- Feedback channel
HR prescreens
- HR assesses for culture fit.
- The Team should screen for culture, not HR
- Take home assignments- Give BEFORE you get… mentality
- Pre-screen is a big waste of time.
What is Over Interviewing?
Reality vs. Perception
- Comparison Shopping
- Hurdles - Mindset Issue (You are not the only pretty girl in the bar)
- Demonstrates weak leadership
- Feedback channel. Is slow when the process is slow
****people hire on gut feeling…
Rick’s Input
- Why? Company does NOT have a strong interview structure
- Treat each person as though they are your Only option!
Solutions
The Set Up
- Recruiter - recruit & ask questions
- Is the recruiter/hiring manager bringing value?
- Manipulate time to gain accepted offers
- Someone needs to own the process
Interview Process
Two step process
Phone interview - lead, manager (not recruiter or HR)
- Credentials
- Technical skills assessment
- Skills-based conversation run by a team member
Onsite
- Get it done in 1 day… do not bring them back
- Has to be vesting on both sides.
- Have a hiring team & a process in play
- Put the decision makers and the people who will have to work closely with them
- Make sure the people can sell the position & the company
- Be able to sell: Why should I take this role?
Rick’s Input
- What’s in it for me???
- Phone Interview Establish -Why, Cultural Alignment, Impact
- Point person (CEO, Founder, Recruiter (not a farmer)
- Onsite
- Timed
- Structured (3-5 person Interview team)
- Challenging
- Knock Out Questions- aligned with Core Values
- A decision in 24 hours!
Key Takeaways:
- Assess the current process, does it align with the current marketplace, what ROI does each component bring, what is % of rejected offers, etc…
- Figure out what must stay, what can be omitted, or moved around and integrated
- The goal is to strike the right balance for your organization
Friday Apr 26, 2019
Diane Lee: Interviewing Etiquette Brings Out the Truth
Friday Apr 26, 2019
Friday Apr 26, 2019
No longer can you, Mr. Hiring manager, get away with bad behavior in an interview and think you will be able to hire the person across the desk from you. When your offer gets turned down and you think it was because of a higher offer, know that was probably not the case. It’s you, not me!
Today’s Quote:
"Etiquette means behaving yourself a little better than is absolutely essential." - Will Cupp
Guest Bio:
Diane Lee is a foremost expert in providing professionals, specifically millennial workers, with the business etiquette best practices needed to successfully present themselves in the workforce. Diane founded Street Smart Etiquette in 2011 to empower millennials beyond the theoretical, offering hands-on workshops and individualized etiquette courses to help them master business soft skills, and ultimately achieve career success. She has conducted business etiquette classes on California State University campuses at Fullerton, Long Beach and Northridge, along with El Camino, Long Beach and Pasadena community colleges. Diane has been a featured speaker for many Los Angeles and Orange County community, civic and business organizations.
This venture builds on Diane’s successful career in journalism and business marketing. After graduating from California State University, Long Beach, with a degree in public relations and business, Diane made a career in Maui, Hawaii, where she played many roles in the hospitality industry and television, and was a freelance writer. In the consumer food product industry, Diane expanded the production and distribution of many Hawaiian brands throughout the Pacific Rim and western United States, and achieved millions in annual sales for her clients.
After relocating back to the Los Angeles/Orange County area in 2008, Diane found herself at the Disneyland Resort, where she discovered her passion for training and development in the Guest Relations department. That’s where the light bulb went off and the urgent need for interpersonal communication skills was identified. Diane earned her credentials as a certified trainer at The Protocol School of Washington, and is also a certified training designer through the Association of Talent Development (formerly ASTD).
Show Highlights:
- Why it is important to develop your interviewing etiquette
- Provide a checklist on what to do first
Problem:
Why is this important?
- The market is demanding it
- Evidenced by turn downs
How should you treat people in the interview?
- How do you get someone in the right mindset for your interview
- Get people comfortable
- Mindset: get the best out of the person by giving them the most
- Charismatic listing
- Good first impression & look credible
- Duschene smile - smile with your eyes!
- Offer a drink of water
- Be punctual:
- Discuss & contrast - 10 minute cutoff
- Story Bad experience:
- Kept waiting 45 minutes & had Dodger game on the whole time
Rick’s Input
- The people you are trying to recruit are the decision makers (Sellers Market)
- An accurate picture of what daily life is really like. Own your culture
- Be present
Solutions:
How does a hiring manager use Etiquette to their advantage?
Here is a checklist of what to do to maximize your interview experience.
- Greeting
- Personal presentation- etiquette is making the other person feel comfortable
- An air of credibility, one chance to make a first impression
- Remember the person’s name
- 5 minutes of small talk
- Ease the nerves
- Then get into the meat of the conversation
- Art of listening- leaning into the conversation
- Your Physical Cues
- Body posture, body language,
- 70% of people fail the interview due to lack of eye contact & smiling
- Charisma- everyone should walk out feeling like they really want to work for you
- Setting the person up for success - preparation, sending email re Parking.
Rick’s Input
- Approach each interview with Candor & Curiosity
- Hiring manager needs to set the example by being prepared
- No cell phone
Key Takeaways:
- Prepare for the interview, read & organize your info & questions. Check your personal presentation
- Make a genuine smile, positive body language, eye contact and active listening techniques automatic habits
- Get the most out of your time by ensuring the candidate is comfortable and you are relaxed & focused
- Set your candidate up for success with appt details, beyond time and place, such as expectations, as well as, traffic & parking tips to alleviate pre-interview stress
Friday Apr 12, 2019
Anthony Camacho- Sniffing Out Excellence When Hiring Salespeople
Friday Apr 12, 2019
Friday Apr 12, 2019
The average annual turnover in sales is 25 to 30%. That is the equivalent of hiring & training the entire Sales organization every 4 years! How do you know you are hiring a good salesperson? Why you look for evidence of success that is transferable to your organization. Today we are going to really help you sniff out the correct information to hire the right talent.
Today’s Quote:
"There are worse things in life than death. Have you ever spent an evening with an insurance salesman?"- Woody Allen
Guest Background:
Anthony Camacho is the Founder & CEO of Top Producer Factory. Having worked with start-ups to $40 million ‘small businesses’, Anthony is a sales and performance mentor to everyday entrepreneurs as well as Fortune 500 companies. He has personally cold called millions of dollars in sales, using techniques and strategies which he freely shares from the stage. A former Dale Carnegie Coach and certified sales coach through the Institute for Professional Excellence in Coaching, Anthony, 37, has 20 years of experience in cold calling, generating new prospects, bringing in new business, closing deals and managing sales teams.
Working with corporate clients, executives and small business rockstars; Anthony is currently on tour in the United States and Australia, delivering sales and leadership seminars and keynote talks.
Based in Southern California, Anthony – a father of four girls – is also a yogi, pursuing the lifestyle of Bikram Yoga in his downtime.
Anthony is the Author of 3 x best-selling books (Buy them on Amazon.com ») Anthony Camacho® has presented at more than 500 live events including TedEx style talks, workshops, seminars, Expos & industry-specific conferences. He has been a speaker/emcee for:
- Habitude Warrior Conference (Erik Swanson)
- Evolution Seminars (Matt Brauning)
- Free to Bounce (Paul Cummings Worldwide Enterprises)
- Guest lecturer (University of California, Riverside)
- Miss West Coast Beauty Pageant
- Corporate America including Fiesta Insurance Corp and Excellence Real Estate Empire
- REEMA Beauty Charity Events
- Various Chamber of Commerce
Show highlights:
- How to identify great salespeople
- How to sniff out the frauds
- What to do in the interview process
Problem:
How do we identify great salespeople
Both parties need to be prepared. The interviewee should be asking about growth, opportunity, and professional development. Rate people on the quality of questions they ask.
How they interview? No structured interview process. Sometimes they just want a body… mentality about hiring the right person… run on Turn & Burn. Companies don't consider how much how much they really lose by making the right hire. Ultimately, hurts the company morale and customer base. Referral hires - no shortcuts.
Managers take a Narrow view or let complacency set in
- Unrealistic High bar…. Looking for “rock stars”
- Status quo is a business killer
***Sales management -The reason bad sales hires are made, bad leaders hiring bad people. The biggest challenge is Mid-level Management. Mid managers are delegated.
*** Making people managers without training. How do I duplicate myself?
- Letting middle managers learn & grow… giving someone a shot. (hope strategy)
- Clarity on job description/expectations or even a clear compensation plan (not defined or clear)
- How they get paid…. They lose their enthusiasm
Is the C- level is setting people up for failure?
Rick’s Two Cents:
- Be wary of Stars!
- Research indicates an A player at one company doesn't necessarily transfer to another
- Train your leadership before they start hiring. I failed miserably when I was promoted to manager
- Test answers
Solutions:
What to do in the Interview process
- First prepare people & be prepared
- What to bring, and prepared questions to have for us
- Show the person that you are serious.
- Private office, punctual (preferred early),
- Observe how they present themselves, time frame.
Note: Starbucks & Denny’s are for MLM pitches.
What to look for: Anthony’s Ingredients of a good salesperson
- Integrity- trust with the customer
- Above and beyond in serving the customer
- prior job experience/history
- Loves door to door salespeople- most grueling job ever
- Manual labor- if they know how to sweat, making a phone call is easy
- Life goals, financial goals/aspirations = hungry for themselves
- Closing ratio/formula to make a sale. Day to day sales activities break down (know their numbers, how do you get to that?
Hiring Management:
- Promoting managers- good salespeople need to be trained to be a leader.
- Training received before becoming a manager. Time to learn before accepting the responsibility- learn how to delegate, motivate, lead
- Get a curriculum for leadership
- Companies managers/ not leaders
Rick’s Insight
- Focus on behaviors- Look for evidence
- Understand how customer relationships are developed
- Hire for core Values Alignment
- Cultural fit
- Look for transferable skills to provide growth opportunity
- Locating transferable skills requires creativity
- Training
Key Takeaways:
- Benchmarks •Know your closing ratio and understand the closing ratio for your team
- Desire •Does your sales professional and the team have a “BIG WHY” You can teach everything but you can’t teach desire
- Buy-in •Sell the objective to your sales team
Friday Mar 29, 2019
Special Event: Erik Huberman from TiECon SoCal
Friday Mar 29, 2019
Friday Mar 29, 2019
Erik Huberman, Founder and CEO of Hawke Media, Managing Director of Nest Equity Partners, and Operating Partner of Arrowroot Capital Management
Wednesday Mar 20, 2019
Special Event: Brian Frankel from TiECon SoCal
Wednesday Mar 20, 2019
Wednesday Mar 20, 2019
Brian Frankel, Marketing Consultant of Ignite.Consulting, TiE Charter Member, and Founder, of Mentor Matchmaker
Tuesday Mar 19, 2019
Special Event: Ravi Sharma from TiECon SoCal
Tuesday Mar 19, 2019
Tuesday Mar 19, 2019
Ravi Sharma, Co-Founder & CEO of OOtify, TiE Charter Member, Investor, and Mentor
Thursday Mar 14, 2019
Erik Huberman: Dissecting a Hire Gone Wrong
Thursday Mar 14, 2019
Thursday Mar 14, 2019
The mistakes we, as entrepreneurs and hiring managers, make when building our companies. Often our need to fill overrides our logic in determining the fit between both parties and as result Core Values are often ignored. Assumptions, unclear expectations, and lack of diligence make for a perfect storm of a disastrous hire.
Today’s Quote
"Hiring people is like making friends. Pick good ones, and they'll enrich your life. Make bad choices, and they'll bring you down." - Jason Fried
Show Guest
Erik Huberman is the founder and CEO of Hawke Media, the fastest growing marketing agency in the United States. Launched in 2014, Hawke Media has serviced over 1000 brands of all sizes, ranging from startups like Tamara Mellon, SiO Beauty and Bottlekeeper to household names like Red Bull, Verizon Wireless and Alibaba. Hawke Media has taken home numerous industry awards including inclusion on the Inc. 5000 2017 list of “Fastest Growing Companies”, Fortune Magazine’s “50 Best Workplaces in Southern California” and Forbes’ “Content Marketing Companies to Check Out in 2018."
"Prior to Hawke, Erik founded, grew and sold two successful e-commerce companies. Huberman is the recipient of numerous awards including Forbes “30 Under 30,” Inc. Magazine’s “Top 25 Marketing Influencers,” and Best in Biz North America’s “Marketing Executive of the Year.” A regular contributor to major publications like Forbes, Entrepreneur and CS Q. Huberman is also a well-known keynote speaker.
Episode Highlights
- Break down one of your early hires and talk about the decisions that were made and why
- What we learned and how you can avoid making our mistakes
Making a wrong Hire: Walk through the story
- Hired an executive, all-star, great background
- “Why would you buy a dog if you're the one barking on the corner”
- Discussing expectations, but not the HOW.
- Had a budget, revenue numbers, really clear…
- Takes time for executives to ramp up
- Hired from a large company- a different mindset
- Taking people through a more formalized process.
- Properly frames the mindset as a professional environment
- You are taken more seriously
- *Onboarding Process
- Didn’t have a process. Throw people to the wind
- Unprofessional entrance + people didn't view it professionally
- Made the mistake of selling perks
- Hired 7 people in the beginning, only one stayed past 6 months.
- Bridging the gap with the business.
* Post hire, you are not done once you made the hire. Once someone is hired, real-time investment into their success.
Rick’s Hiring Mistake
- Hiring Friends without clear expectations
- created an expectations document
Key Takeaways
- Stick to a hiring process - It must be Professional
- The more senior the hire, the more time investment to align expectations - May take up to a year to come up to speed
Thursday Jan 31, 2019
Shannon Johnson: Having the Right Mindset to Get Hired
Thursday Jan 31, 2019
Thursday Jan 31, 2019
A great hire happens when Career & Hiring objectives are in alignment.
Now more than ever, people want to feel whole in their careers and personal development has taken the lead in the decision-making process. Today we are going to look at hiring from the Interviewee’s perspective.
Today’s Quote:
"The things that bring you the greatest joy are in alignment with your purpose" - Jack Canfield
Show Guest:
As a Success Mentor, Shannon Johnson's passion for people has been the common denominator of her success throughout her 25 year career in corporate America. Today she is founder of her company, Stand Out and Get Hired, inc...taking one of her most successful achievements in launching best-in-class products to market, to now, launching the most exciting product of all...our future leaders.
Shannon worked for leading Fortune 500 companies in the retail, staffing, and pharmaceutical industries. Holding positions in marketing, management and sales, she has always been attracted to innovation and addicted to influencing others to think differently and get better every day.
Her mission is to inspire ambitious, driven, college students to take action in preparing to embark on their careers where they will thrive. She knows that Everything is possible when you believe in YOU FIRST & take action!
Episode highlights:
- How to hire & get hired in the right role
- The 3 pillars to “Stand Out & Get Hired”
Mindset
- Getting your game plan together to successfully get hired
- Settling for a “job”
- How do you get the interview first?
Preparation
- Not performing at 100% in an interview kills your confidence
- Interviewing burns people out, then you lose momentum
- Emphasis on the Resume- important but not
- The resume is really a screening tool for the company!
Why is this important
- Being sold on the Mission!
- Bring your value and strengths to life
- Mastering the skill of interviewing
- Prepare for what will happen
- Practice- mock interviews
- Put your “Game face” on
How does a person/company stand out to make the right decision
- Know your values
- Your Why
- Target what you Desire
- Take Action
Shannon’s plan
- Building your Brand
- Expert in You… values, vision, strength building
- Strength dashboard- strength finder assessment
- Grow your quality network
- Linkedin network, utilizing, leveraging and maximizing relationships that already exist
- Sharpen your Interview Skills
- Skills to beat your competition
- Fundamentals: approach the opportunity, preparation (dress, execution)
- Interviewing is a behavioral test. (highlight stories around 10 different behaviors)
- Practice, follow up (stand out and be memorable)
- Be relentless with follow up!
Rick’s Input
- Identify target companies (no spray and pray)
- Utilize Linkedin, Separate yourself from the pack (rise above)
- Be pleasantly persistent & ask for the Interview
Key Take Aways
- Align with your purpose
- Take action to beat your competition
- Self Awareness, Grow your Quality Network, Sharpen your Interview Skills
Thursday Jan 24, 2019
Katie Weber: Evaluating Your Team to Get the Right People in the Right Seats
Thursday Jan 24, 2019
Thursday Jan 24, 2019
Today we are talking about Workforce Planning and our goal is to provide Clarity of what is really needed vs. what you think you want. Evaluating Your Internal Team and Your Mission is crucial to get the right people in the right seats at your company!
Today’s Quote:
"Never look back unless you are planning to go that way." - Henry David Thoreau
Show Guest:
Katie Weber, Founder & CEO of KMW Recruitment Consulting, a recruitment and coaching firm specializing in high-growth and transition scenarios for small to mid-size companies. With nearly 20 years of diverse recruitment experience, Katie has worked around the world with early stage start-ups to Global Fortune 500s. She now utilizes that experience to quickly assess recruitment challenges, recommend and implement best practices, and find creative solutions ranging from engaged search to plug and play recruitment teams for her clients. She has developed a Recruiting Search Framework with supporting tools that facilitates organizational communication, reinforces recruitment branding, eliminates bias, and attracts the right talent. With the addition of High Performance & Career Coaching, she ensures that the candidates she places change the game with levels of confidence, employee engagement, productivity and influence that are off the charts. Her hires are often the company's best hires and top performers. The company motto is: It's not just about filling a position, it's about fueling your mission!
Katie serves on the Advisory Board for London-based start-up, Grad DNA, holds a BA in Psychology from Elizabethtown College, and has a coaching certification from High Performance Institute. She is available for speaking engagements or workshops and will be a speaker at the April ERE Recruiting Conference in San Diego.
Episode highlights:
- What happens when you don't plan?
- Where to start
- How to implement your hiring plan
Why is it important?
- Run Lean- Instagram sold for $1B to Facebook with just 13 employees (2013)
- Cost of a Bad Hire
- Kills Morale, productivity
- Disengagement is contagious
Planning & Kicking off your hiring plans for 2019
-
- Evaluating the Mission
- Defining what needs to be accomplished
- Think about leadership first.
- Evaluate the team that is already in place (workforce planning)
- Budget & Timeline
- The volume of positions needed to be filled, vs lack of internal leadership to manage them- open headcount before leadership.
- Evaluating the Mission
- Invest in hiring / promoting strong leaders
-
- To chose the right recruiting strategy (partner, in-house recruiter)
Define who “We” are and Who we need
- First Who, Then What - Jim Collins
- Dare to Go From "Good to Great" - “First the people, then the direction”
- Get the Right people on the bus, In the Right seats
- Get the Wrong people off the bus
Evaluating your internal team
-
- Cultural fit (Values, Attitude, Mission Ownership)
- Education & Training required
- Provide resources
- Work Performance
- Current
- Growth
- Accomplishments- Recognize even the small wins
- Fulfillment- breeds engagement > Increased Productivity
Employment Branding/Messaging
- Define the 3 things that are most important to them in terms of the job search
- (open leadership) for greater collaboration
- Top 3 trait alignment
- What does that mean
- Usually describing a company challenge
- Transparency
Take Aways
- Evaluate your mission, evaluate your people
- Over communicate everything!
- Fit people into your Company and not your Job
Friday Dec 28, 2018
Brenan German Part Deux: Overcoming Your # 1 Hiring Failure for 2019
Friday Dec 28, 2018
Friday Dec 28, 2018
The One change you must make for 2019. Overcoming hiring failures. Spoiler Alert: it is your Interview Process… 1950 called and they want their process back!
Today’s Quote:
"I can't change the direction of the wind, but I can adjust my sails to always reach my destination." -Jimmy Dean
Show highlights:
- Divulge the secret of an effective interview
- Halos & Horns
- Layout our interview structure
Up front, What is the secret to an effective Interview?
- Process
- Alignment
- Engagement
Halo’s & Horns
- Bias, Conclusions & Assumptions
- Your attitude determines your altitude
- Gut decisions
- Coin flip methodology
Effective Interview Structure
Brenan’s Format
- Plan
- Build
- Decision
- Scoring methodology
- Practice
Rick’s Format
- Structure (Organized, Timed, real time feedback)
- Pre-determined questions
- Give & Receive Feedback
Differentiate your company by closing the process with Everyone you decide not to move forward with!
Brenan German is Founder and President at Bright Talent Resources, Inc., a boutique Human Resources Advisory, Project Management, Training, and Recruiting Services firm.
As lead consultant, Brenan acts as an advisor to organizations wanting to re-engineer or develop a high performing, measureable, technology enabled, human resources function. Brenan has over 20 years of hands-on Human Resources leadership experience developing intelligent and successful talent management functions within some of the country’s most respected and well-known companies such as The Gallup Organization, Edwards Lifesciences, and Black & Decker. Brenan’s particular expertise involves the alignment of talent management strategies to business goals, and the implementation of systems and processes to reach measureable objectives, demonstrating clearly the bottom line impact expected of strategic Human Resources programs.
A graduate of the University of California, Irvine, Brenan is an active participant in a number of organizations: Chair of the Orange County Employment Managers Association (OCEMA), Founding Board Member of the Talent Acquisition Group of San Diego (TAGSD), Member of the Society of Human Resources Management (SHRM), and Advisor to Sigma Pi International Educational Foundation.
Thursday Dec 13, 2018
Charles Antis: Discovering Your Company's Purpose
Thursday Dec 13, 2018
Thursday Dec 13, 2018
It’s all about Purpose... Why? Because if your model exists just to make money, you won’t be relevant anymore. What is your companies purpose? Today we are going to help you discover your purpose and share ways to build purpose into to your hiring process.
Today’s Quote:
“When you're surrounded by people who share a passionate commitment around a common purpose, anything is possible.” - Howard Schultz
Show highlights:
- Discovering your purpose
- Getting others to rally around your company’s purpose (super power)
- How to hire Purpose-driven people
Let’s start by talking about how you discovered your companies purpose
- Origin Story:
- Reason to exist other than making money
- you have to have a Why
- “We exist to keep families safe and dry” - Antis purpose
Why is it important to have a purpose?
- The purpose of a company is to make money!
- Involved in changing people’s lives
- Benefits of Purpose
- Retention
- Increased productivity
Hiring with Purpose
- Have a reason why
- Getting others to buy in
- Knowing your “Why” and building it from the inside out.
- Helping employees discover their “Superpowers”
Tribal leadership- when the culture goes wrong. survival
Demonstrating that as a leader, you are there to serve them
Interviewing for Purpose
- Messaging
- Clear and consistent with how the leaders lead
- Interview
- Core values alignment
- Hire for alignment over skills
- Discovery of superpowers in the interview
Results
- 20% culture lift in a month- gift card that they can donate to a cause that is near and dear. To someone who did
- Retain 93%
- Melt away silos builds a stronger bond between individuals and departments
Charles Antis, Founder & CEO of Antis Roofing & Waterproofing is a well-respected and widely known roofing expert, entrepreneur and humanitarian. Charles began his career as a roofing professional in 1984. Since then, he has become one of the most trusted names in the Southern California roofing industry, as well as an inspirational business leader championing social corporate responsibility.
Charles has been the recipient of many prestigious awards over the years and was recently honored with the 2017 US Chamber of Commerce Foundation Corporate Citizen Award, Small and Mid-Size Business. In 2017, he was also named as National Philanthropy Day Honoree, Outstanding Corporation or Business, Mid-Size; the Civic 50 Orange County Honoree; and received the top honor with the CNA Insurance/National Roofing Contractors Association (CAN/NRCA) Community Involvement Award.
Thursday Oct 11, 2018
Rocky Romanella: Define and Build Your Core Company Values
Thursday Oct 11, 2018
Thursday Oct 11, 2018
Define and build your core company values. Companies with clearly defined values & purpose consistently outperform their competitors by as much as 10x. Today’s episode is focused on helping you define who you are.
Today's Quote:
"Effectiveness without values is a tool without a purpose." - Edward de Bono (1933 - ), Author and Inventor
Show Guest:
Rocky Romanella is currently the Founder and CEO of 3SIXTY Management Services, LLC, a management consulting firm specializing in Executive Speaking, Leadership Development, and Consulting Services.
Rocky is an experienced CEO who led one of the largest rebranding initiatives in franchising history – The UPS Store, revolutionizing the $9 billion retail shipping and business services market. He steered UPS’s entry into the healthcare industry and created the mantra, “It’s a patient, not a package. ®”
He also led the integration of more than 20 acquisitions to improve financial performance, capabilities and global network footprint. Rocky has the rare ability to see a clear vision of the changing business landscape, the passion to develop strategies, tactics and metrics to drive desired results. He is the Author of Tighten the Lug Nuts: the Principles of Balanced Leadership(Amazon.com).
Episode highlights:
- Who you are?
- Defining your company values
- How to align your hiring with your values
“Without a strong set of values, the best leadership strategy can go awry. With a good value structure in place, the worst leadership approach can right itself and eventually lead to the desired outcome.” - Rocky Romanella
Why is this Important?
- People desire a sense of purpose to really thrive
- Core values are the Foundation for defining your Mission & Purpose
- Attrition issues/bad hires
- *small business don't believe they need to have values well defined... Wrong!
How do you define who you are?
- Start with your personal brand
- “Your true character is defined by your honesty of purpose”
- Ask peers
- Company Survey
- What won't I compromise
Step by step of how to define and build your core company values:
Rick’s process:
- Start with Personal values first
- KPI driven VS. People driven
- Established Leadership Team
- Define everyone’s core values and build from there.
- Prioritize top values
- Own your Values!
- Understand your values? You must:
- Articulate clearly in writing.
- Test your values through daily decision-making.
- Rocky’s Structure:
- Mission
- Vision
- Strategy
- Roadmap
How to transfer your values into your hiring:
- Values Alignment
- Values drive hiring
- Behavioral interview process
- Assessments: Disc, Predictive Learning
- Don’t compromise on hiring!
Thursday Sep 20, 2018
Shawn Andrews: What Is Emotional Intelligence And How Is It Relevant To Hiring?
Thursday Sep 20, 2018
Thursday Sep 20, 2018
Why should we care about Emotional Intelligence when building a company today? People with high EQ, work better with others, manage customers more effectively and cultivate an accepting company culture.
Today's Quote:
“Emotion is more powerful than logic” - Albert Einstein
Show Guest:
Dr. Shawn Andrews is a keynote speaker, organizational consultant, and the founder and CEO of Andrews Research International. She serves as adjunct professor at Pepperdine Graziadio Business School, where she teaches courses on Organizational Behavior, Women in Leadership, Diversity in Organizations, and Leadership and Ethics. She was the 2017 Diversity & Inclusion columnist for Training Industry Magazine, and is the author of the book, The Power of Perception: Leadership, Emotional Intelligence, and the Gender Divide (Amazon.com)
Episode highlights:
-
- EQ, What is it?
- How to you get it?
- Incorporate into your hiring
What is EQ?
Set of emotional and social skills that collectively establish how well we:
- Perceive and express ourselves
- Develop and maintain social relationships
- Cope with challenges, manage stress and make decisions
- Use emotional information to guide our thinking and action
- Managing emotions
- Manage stress
- Overcome obstacles
- Inspire toward collective goals
- Self perception, Self expression, interpersonal, decision making, Stress Management
- Tied into core company values
Why is it Important?
- Low Emotional Intelligence breeds bad cultures
- “Hire hard, manage easy”
What if you don’t have EQ? How do you get it?
- Get EQ assessment
- Read a book
EQ for different roles:
Leadership:
- Interpersonal relationships
- Assertiveness
- Self-awareness
Sales:
- Self-actualization
- Assertiveness
- Happiness
Marketing / Creative:
- Optimism
- Reality testing
- Independence
Customer Service:
- Stress tolerance
- Assertiveness
- Happiness
Product Development /Manufacturing:
- Flexibility
- Problem solving
- Independence
Interviewing for EQ
- Behavioral Interviewing
- Comfortable candidate- feel conversational, warm & informal
- Start: difficult challenge that was solved, commend… then go granular
- “Hire hard, manage easy”
- Deep reference checking
- Evidence of low & high EQ behaviors
Thursday Sep 13, 2018
Darrell Gurney: Breaking Bad, Career And Hiring Habits!
Thursday Sep 13, 2018
Thursday Sep 13, 2018
Why is it that we put more thought into lunch choices than we do our career or hiring decisions?
Today we are going to discuss the top three bad habits that both candidates and companies do throughout the hiring process that kill their ability to make a smart decision.
Today's Quote:
“To change habits, we must study the habits of successful role models.” – Jack Canfield
Show Guest:
Darrell Gurney is a career expert, executive coach and authority in supporting people through successful transitions. He brings back the power of social connection by teaching professionals that you’re simply one face-to-face relationship away from your dream job life.
He is the author of the Amazon bestseller “Never Apply for a Job Again: Break the Rules, Cut the Line, Beat the Rest."
As founder of both CareerGuy.com and TheBackForty.com, Darrell’s motto for both career and life is, as Frank Sinatra sings, “the best is yet to come, and won’t it be fine!”
Episode highlights:
- The top 3 bad habits we need to stop right now!
- Why these habits are so detrimental
- Good habits to replace the bad
Hiring bad habits from both sides:
Darrell’s top 3:
- 1. Looking to see what jobs are available & Going through the front door by applying for open positions.
- Take charge of their career path vs be at the effect
- Get out of your box: the house, the computer screen, the phone, and get in front of people.
- 80% of all jobs are filled before they are ever advertised by the people in the know bringing in the people they know
- 2. Failing to develop relationships beyond the job search process.
- Never submerge in your job or your life. Get out, be making connections, be talking to people about your interests and passions
- 3. Not treating yourself like a business
- Realize that you have your own business, and you always have -- you simply lease out your employable assets
- A business owner is always concerned first and foremost about two measures: ROI (Return on Investment) and ROE (Return on Equity). You want to similarly always watch, manage and monitor your own Return on Individuality and Return on Effort.
Rick’s top 3:
- Winging it-
- company values -clueless
- Not clear on what the business needs
- Work that needs to be accomplished
- Listening!
- Interview Process
- Not clearly defined
- Following the pack -
- Accepting the Status quo
- Testing people before engaging
- Transactional relationship
- Not understanding the person across from you
- Focus on skills
- Protective of the culture
Why are these habits bad?
- How can you get where you are going when you don’t know where you are?
How do we fix these habits?
- Winging it- not clear on what the business needs
- Build preparation time into your schedule
- Define what the business needs (not your wants) and who you need to take you there
- Interview Process
- Structured, Organized, Timed & Purpose Driven
- Get to the Truth!
- Transactional relationship
- Heal the person’s wound with your opportunity
Friday Aug 03, 2018
Friday Aug 03, 2018
Today we are talking about the chemistry of your team! Look, you can have the greatest product in the world but without a strong team chemistry, your company will ultimately fail.
Today's Quote:
"Skills are Cheap. Chemistry is expensive" ― Mal Pancoast
Show highlights:
- Why chemistry is so important
- How to Monitor your team chemistry
- What to do to encourage or change the chemistry
Elements of good team chemistry:
- Constructive Chemistry
- *Good chemistry, Your brains produce more Oxytocin, which is the hormone that helps us feel more connected to other people. Higher levels of Oxytocin produce more pleasure, deeper trust, and stronger intimacy.
Warning signs of bad chemistry:
- Destructive Chemistry
- Identify bad chemistry early on… disrespectful, not being productive, dropping the ball, personal issues.
- Adding value or afraid of adding value
- Lieing, false information or not saying anything.
- Personal Issues- ie: How do you deal with someone involved with drugs? (JC’s Story)
Monitoring your chemistry:
- Proactive, Honest
- Best Monitor: Praise is the most important element of a team. People will give more because they feel valued
- checks and balances, always questioning
Interviewing to uncover chemistry:
- Understanding Yourself & Your business needs…. Vision - opposing working styles
- How to identify in the interview - Wound, Desire, Accomplishment
- Best job in vetting people. Honesty is not that common. People can turn in a heartbeat
- Optimistic pessimism
- Behavioral Questions - Evidence & Knockouts!
Ways to omit bad chemistry:
- Communicate
- Identify & change with minimum impact to the organization
- Hire slow, fire quickly
J.C. Ruffalo joined the OCTANe OC team in June 2014 and is the Director of LaunchPad SBDC and Investor Relations. JC Mentor's hundreds of companies each year and has assisted LaunchPad companies to achieve over $750 million in capital infusion and, as a result, create over 3,500 new jobs in Southern California.
Prior to Octane, JC co-founded a small startup (Double Splash Media), which was involved with email marketing. He also worked for LKQ, a large corporation that is the world’s largest supplier of automotive replacement parts, as a buyer and general manager.
Friday Jul 13, 2018
Anita Kanti: Abolish the Resume!
Friday Jul 13, 2018
Friday Jul 13, 2018
A majority of the most talented people have terrible resumes. Why? Because they are busy making things happen!
Companies miss out on great people because they never make it past the resume screen. Automating the process and screening for buzzwords is just not an effective tool for finding the right people for your business. We are in the people business when we recruit. So, pick up the phone and judge based on your conversation and not the resume.
Today's Quote:
"Insanity is knowing that what you're doing is completely idiotic, but still, somehow, you just can't stop it."
- Elizabeth Wurtzel
Show highlights:
- Positive points of resumes
- Everything wrong with a resume
- Alternate solutions to resumes - solve the resume black hole
What resumes are good for:
- Contact information
- Career History
- The “white space”
What is wrong with the resume:
- Keyword dependent -wrong keywords or no keywords
- Designed to match with wish list of skills
- Too heavily relied upon in the interview process
- People lie
Alternate options to a resume:
- Video clips
- Video talent snapshot (resume) - Why is this a good idea?
- -discrimination bias?
- - how can a 1 minute video give you an accurate picture?
- AI
- Actual assessment - conversation
- Wound, Desire, Accomplishment
Effective use of a resume and how to identify great people:
- Just a tool, not a wall
- A guide to formulate skills based questions - Transferable skills
Anita Kanti is the Executive Talent Manager of Huawei Technologises. She is a global business partner and senior manager supporting executive leadership deliverables' for leadership talent acquisition needs for the US and China marketplace.
As both a motivational life coach and strategic talent manager, Anita Kanti offers progressive solutions to help her company and clients optimize their strengths and create a pathway of success. Anita is a proven expert in talent recruitment, both in leading corporations such as Broadcom Inc., and United Healthcare, as well as building a company of her own, Anita K Solutions. Anita K has combined her expertise in talent development and leadership with her training in motivational techniques to create a unique and effective life coaching philosophy.
Thursday Jul 05, 2018
Thursday Jul 05, 2018
Public sector VS private sector! We put on the gloves in an epic showdown of today's episode, to settle the differences and find out the better career option. Let's see who will come out victorious!
The 3 rounds for the undisputed championship:
- Round 1: Brenda - bashes up the logic behind joining a startup
- Round 2: Rick - negatives of the public sector
- Round 3: Each counter the punches from their opponent
Round 1: Why do you think it is silly to work for a startup?
- No career security
- Lack of stability
Round 2: Cons of working for the public sector (federal, state, county, city)
- Slow moving
- Not entrepreneurial, Doesn’t attract the strongest people
- Clamored with politics and red tape
- Ability to innovate severely limited
- Mediocre Pay / No Stock Options
- Not sexy… at all (unless you are an officer or firefighter)
Round 3: Counter Punches! Closing argument Evidence
- Pace
- Innovation
- Career Growth
- Challenging
- Compensation & Benefits
- Attractiveness- to attract talented people
- Engagement- the perception of each worker
- Brenda’s Knock out Punch! *Interview Process - You probably do NOT have an effective process!
Brenda Diederichs has been serving as the Chief Human Resources Officer for the County of Orange since June 2016. Brenda began her HR career at San Bernardino County, while earning her BA in Political Science, from California State Polytechnic University Pomona. She next worked for the Southern California Rapid Transit District for 10 years in both HR and Labor Relations. While there she earned a law degree from Loyola Law School.
Brenda went on to practice labor and employment law providing and serve as the labor and employment law department chair for two major public law firms for 10 years, before returning to public service as the Executive Officer for Labor and Employment, Human Resources and Training for the Los Angeles County Metropolitan Transportation Authority. She opened her own law firm in 2007, which she operated until returning to public service in 2014 as the Human Resources Director for the City of Riverside.
Thursday Jun 28, 2018
Meredith Fish: Transforming Your Leaders Into Talent Magnets
Thursday Jun 28, 2018
Thursday Jun 28, 2018
As an Entrepreneur or business leader, it is crucial in this market, to brand yourself to attract talented people! One company is developing their managers to become thought leaders and influencers. A fantastic example of how your company can increase engagement and retention. Making your company safe from guys like me!
Show highlights:
- Your journey @ Alteryx
- Why it is important to brand yourself as a hiring manager
- How to make yourself attractive to talented people
What were the challenges you faced when you joined Alteryx?
- Lack of candidate flow, people not responding
- Low awareness
- Lack of engagement felt it was a TA problem not a business problem
- Did not know what to do with people when they had them in for the interview
- Managers not involved in the hiring process, not engaged, not sharing, not networking- not taking an active role in hiring & attracting
- Disjointed
Internal/organizational solutions:
- Candidate flow- posted jobs to get recognition
- Ownership of glass door
- Updated LinkedIn recruiter page, moved careers on the website to show the importance of careers
- Open houses- the Wrong time of day. First one bombed. Changed to a networking event for developers- Huge success- resulted in 6 hires.
Leadership alignment. Making yourself attractive to the talented people you NEED to hire!
- Start by listening! Demonstrate high EQ
- Helped to understand through education & enablement that TA is a joint effort.
- Marketing yourself
-
- Leveraging networks, networking as a tool for talent attraction & career development
- Communicate: Linkedin & employee referrals- let everyone know
- Develop a Thought leader mentality- sharing content, pictures of the team in a team meeting, sharing ideas, etc.
- Personal Brand- thinking broadly about the needs of the company, not just their roles.
Career Focus:
- Own your career development, 20 minutes a week to share interesting content, pictures, write new content.
- Elevate those around you to achieve more!
- Partnership with other thought leaders- both parties are interviewing each other. Successful managers connect people.
Strong Process:
- Tight interview plan, no overlapping questions, interview team prepped, own and respect the process.
- Structured, Timed & Impressive
Meredith Fish is the Global Director of Talent Management for Alteryx, Inc (NYSE: AYX). With over 15 years of Human Resources experience, Meredith has worked in a variety of industries and organizations including retail, finance, real estate, and information technology companies. She has the proven ability to build strong relationships and obtain organizational results. Meredith is an approachable and effective leader who motivates employees to maximize productivity. Her areas of expertise are Talent Acquisition, learning, and development and employee relations.
Thursday Jun 21, 2018
Mark James: Preparing for Your Interview is the Key to Winning a Great Hire!
Thursday Jun 21, 2018
Thursday Jun 21, 2018
Today’s show is all about Preparation! Preparation is the first step in conducting an effective Interview. Both interviewer and interviewee parties need to be prepared. Just showing up without an idea of where you are going is the quickest way to lose an opportunity. An Interview without Preparation is really just PreparationH! In this episode we stressed the importance of preparation and how it needs to happen.
Show Guest:
Mark James is the Founder and President of Hire Consulting Services and the author of his new book, “Keys to the C Suite”. (Amazon.com) Mark is a Certified Personnel Consultant and has been providing executive career transition coaching and executive search consulting services for over 20 years. He is also a Certified Partner with the Predictive Index suite of behavior assessments. Mark coaches executives in career transition on a daily basis which makes him an expert in today's topic.
Episode highlights:
- Interviewee/candidate preparation
- Hiring manager preparation
- Provide a process for how each party needs to prepare
Why is it important to prepare for an interview?
- Preparation puts you in the right MINDSET … sets the tone, eliminates surprises
- Set proper objective - get the offer/make the hire
- Being prepared = being impressive- demonstrates success
Interviewee:
- Research the company to determine something that the company may not know themselves
- Not prepared to tell their story
- Ask for the interview schedule & format
Hiring Manager (company):
- Research the person
- Knowing what needs to be accomplished
- Prepare your interview team
The dangers of not preparing for the interview:
- Wasted time, frustration
- Inaccurate picture of who you really are
- Lose the person
- Increase the likelihood of making a bad decision
How to best prepare to get hired:
- Self-assessment, presenting yourself, researching the company
- Research company
- Ask targeted questions
- Know how to showcase your accomplishments to make them relevant to the company mission
- Proactive
Best preparation practices to attract the right talent:
- Schedule time to prepare - assuming all else has been covered
- Review assessment notes, LinkedIn profile, social channels, resume- look for commonalities, interests & data points to cover
- Prepare interview team- provide targeted behavioral questions
Look for cultural fit, evidence of success & transferable skills:
- Performance Metrics- what needs to be accomplished
- Have a plan: Connect the dots- competitive advantage
- Give & receive feedback -in real time
Wednesday Jun 13, 2018
Event Interview:Paul Pickle From Octane OC's Technology Innovation Forum
Wednesday Jun 13, 2018
Wednesday Jun 13, 2018
Paul Pickle, Former President & COO, of Microsemi & MC of Octane OC's 2018 Technology Innovation Forum. We discussed the future of Semiconductor and whats on the horizon.
Monday Jun 11, 2018
Event Interview: Ryan Permeh From Octane OC's Technology Innovation Forum
Monday Jun 11, 2018
Monday Jun 11, 2018
Ryan Permeh, Co-Founder & Chief Scientist of Cylance! I had the pleasure to sit down with Ryan for a quick interview at Octane OC's Technology Innovation Forum Event. He shared some great Insight on Leveraging the Cybersecurity hub in SoCal.