Hank Levine: Gamifying Your Entire Organization - Accounting Needs to Have Fun Too!

July 27, 2018

 According to Wikipedia, Gamification is the application of game-design elements and game principles in non-game contexts. Gamification commonly employs gamedesign elements to improve user engagement, organizational productivity, employee recruitment and evaluation, and more.

We are all used to being gamefied. In fact, our lives have been programmed to do things based on reward. Everything from our GPA to buying a new iPhone pulls from principles of Gamification.  A lot of Companies Gamify pieces of the organization, mainly those associated with revenue.  It is not commonly implemented throughout the whole organization, especially the operational side of the organization. Full organizational gamification has increased employee engagement by 92% and productivity is hitting record strides!

Today's Quote:

“The Game gives you a Purpose. The Real Game is, to Find a Purpose.”

― Vineet Raj Kapoor

Show highlights:

  • Discuss the benefits of gamification to your business
  • What's needed to gamify your company?
  • The structure to implement gamification into your company

Why did your company decide to gamify?

  • Our lives are gamified
  • Isn't gamification a form of behavioral modification or conditioning?
  • Skinner’s Radical Behaviorism or Pavlovian response
  • Benefits to the company?

The gamification you use at iPlace. How does it work?

  • Launchpad
  • Customer, Employee & Company goals
  • *Launchpad: each person earns a star each week for successfully completing tasks. Each week mini performance review- Agile sprint?
  • 40 stars = pay raise, 120 stars promotion.

Why does gamification work in terms of Engagement?

  • Build a culture of performance and healthy competition
  • UNDERPERFORMERS CAN NOT HIDE
  • Put management on auto pilot. Unscheduled leaves have declined over 93% since they have eliminated by escalations (they and all of team loses stars)
  • Sets expectations up front

Hank Levine is the President and CEO of iPlace USA, which is widely regarded as the highest quality company providing professionally managed sourcing and recruiting services for US-based companies from India. Over the past twelve years, he has helped over 240 American companies establish offshore recruiting operations.

Hank spearheaded the development of a very innovative “company operations system” based on gamification. He was the keynote speaker last May at the StaffingTec conference where he spoke about how progressive companies are using gamification to scale their operations, align company and client goals, improve the health and wellness of their employees, and even eliminate performance reviews.

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Dane Petchul: College Debt Is Hindering Your Ability To Hire the Strongest Talent!

July 19, 2018

 Student loan debt is certainly a major issue and yet it is not often addressed in the hiring process. Some would argue that the overwhelming pressure to start paying back the loan often results in a person making the wrong career decision out of necessity. Companies could do more to alleviate some of that pain by targeting talent out of their specific industry and creating benefits or incentives to help with this burden.

“When you get in debt you become a slave.” - Andrew Jackson

Show highlights:

  • The effect student loans have on career choices
  • How companies might capitalize on debt to help attract talent

Ways in which an individual can reduce the amount of student loan debt:

  • Planning
  • Cost reduction programs
  • Hidden gems of free money?

What are the inherent challenges related to student loan debt:

  • Default on the loan -7 million people are in default
  • Limits ability to get a job- ie:govt related
  • License suspension -nursing, teachers, lawyers, realtors emergency technicians
  • Shackled to what you hate to pay the bills

When people make poor career choices because of necessity it impacts the company that they join. The regret over poor job choice does not only impact the employee but the employer as well. Job regret leads to:

  • Apathy
  • Low motivation
  • Poor employee performance
  • Spend work time searching for other employment

How might companies be able to attract the right people by helping to alleviate the student loan debt wound?

  • benefits
  • Recruit people from outside industries (look outside the box)- accomplishment based hiring
  • Opportunity
  • Provide an avenue
  • Look at the debt as an opportunity to provide performance incentives to offset the debt

Dane Petchul is the Founder and President of Oracle College PlanningWith a long history of helping people with their retirement in the finance world, Dane shifted the focus to help families – parents and children – identify the best path to take for a financially responsible college experience..

Dane committed himself to helping families carefully protect their life-savings from soaring college costs while ensuring that a proper financial pathway would be in place so that students wouldn’t be saddled in debt after graduating. Therefore enabling them to make better career decisions.

 

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Anita Kanti: Abolish the Resume!

July 13, 2018

 A majority of the most talented people have terrible resumes. Why? Because they are busy making things happen!

Companies miss out on great people because they never make it past the resume screen. Automating the process and screening for buzzwords is just not an effective tool for finding the right people for your business. We are in the people business when we recruit. So, pick up the phone and judge based on your conversation and not the resume.

Today's Quote:

"Insanity is knowing that what you're doing is completely idiotic, but still, somehow, you just can't stop it."

- Elizabeth Wurtzel

Show highlights:

  • Positive points of resumes
  • Everything wrong with a resume
  • Alternate solutions to resumes - solve the resume black hole

What resumes are good for:

  • Contact information
  • Career History
  • The “white space”

What is wrong with the resume:

  • Keyword dependent -wrong keywords or no keywords
  • Designed to match with wish list of skills
  • Too heavily relied upon in the interview process
  • People lie

 Alternate options to a resume:

  • Video clips
  • Video talent snapshot (resume) - Why is this a good idea?
  • -discrimination bias?
  • - how can a 1 minute video give you an accurate picture?
  • AI
  • Actual assessment - conversation
  • Wound, Desire, Accomplishment

Effective use of a resume and how to identify great people:

  • Just a tool, not a wall
  • A  guide to formulate skills based questions - Transferable skills

Anita Kanti is the Executive Talent Manager of Huawei Technologises. She is a global business partner and senior manager supporting executive leadership deliverables' for leadership talent acquisition needs for the US and China marketplace.

As both a motivational life coach and strategic talent manager, Anita Kanti offers progressive solutions to help her company and clients optimize their strengths and create a pathway of success. Anita is a proven expert in  talent recruitment, both in leading corporations such as Broadcom Inc., and United Healthcare, as well as building a company of her own, Anita K Solutions. Anita K has combined her expertise in talent development and leadership with her training in motivational techniques to create a unique and effective life coaching philosophy.

 

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Brenda Diederichs: Public Sector Versus Private Sector - What’s the Sexier Career Option? Startups, Pay Attention!

July 5, 2018

Public sector VS private sector!  We put on the gloves in an epic showdown of today's episode, to settle the differences and find out the better career option. Let's see who will come out victorious!

The 3 rounds for the undisputed championship:

  • Round 1: Brenda - bashes up the logic behind joining a startup
  • Round 2: Rick - negatives of the public sector
  • Round 3: Each counter the punches from their opponent

Round 1: Why do you think it is silly to work for a startup?

  • No career security
  • Lack of stability

Round 2: Cons of working for the public sector (federal, state, county, city)

  • Slow moving
  • Not entrepreneurial, Doesn’t attract the strongest people
  • Clamored with politics and red tape
  • Ability to innovate severely limited
  • Mediocre Pay / No Stock Options
  • Not sexy… at all (unless you are an officer or firefighter)

Round 3: Counter Punches! Closing argument Evidence 

  • Pace
  • Innovation
  • Career Growth
  • Challenging
  • Compensation & Benefits
  • Attractiveness- to attract talented people
  • Engagement- the perception of each worker 
  • Brenda’s Knock out Punch! *Interview Process -  You probably do NOT have an effective process! 

Brenda Diederichs has been serving as the Chief Human Resources Officer for the County of Orange since June 2016. Brenda began her HR career at San Bernardino County, while earning her BA in Political Science, from California State Polytechnic University Pomona. She next worked for the Southern California Rapid Transit District for 10 years in both HR and Labor Relations. While there she earned a law degree from Loyola Law School.

Brenda went on to practice labor and employment law providing and serve as the labor and employment law department chair for two major public law firms for 10 years, before returning to public service as the Executive Officer for Labor and Employment, Human Resources and Training for the Los Angeles County Metropolitan Transportation Authority. She opened her own law firm in 2007, which she operated until returning to public service in 2014 as the Human Resources Director for the City of Riverside. 

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