Sang Huynh: Extreme Transparency, Tech Startup Style

November 30, 2018

The good and great results of full company transparency.  There is a growing movement for full openness within companies which is pretty common in Tech startups. The more open you are, the more engaged your people become!

Today’s Quote:

“A lack of transparency results in distrust and a deep sense of insecurity.” - Dalai Lama

Show highlights:

  • What is Transparency & Why it is important
  • What works & what doesn't
  • Transparency in the hiring process

Let’s start by talking about your experience at Tint

  • How was the company transparent?

    • Open door meetings
    • Open Financials
      • Employee compensation
    • Group decision making
  • Different levels of Transparency
    • Extreme transparency

What works and what doesn't?

  • Ownership
    • Decision-making process
    • Compensation Transparency
    • Reduces distractions
    • Open venting/surveying
    • Open transparency to customers did not work so well

Process for transparency in the interview process

Structure for Transparency

Preparation for roll out

Engagement

  • Job postings 
  • Personal awareness with an assessment to determine the data
  • Contact - demonstrate transparency
  • Managing expectations- positive experience… expect to hear from us by x date

Interview

  • Interview process

    • Discuss people challenges
    • Product/company challenges
  • Preparing the candidate,
    • What happens when & time frame
  • Lower the barrier of nervousness - must get them comfortable

Sang Huynh is a Mentor at Quake Capital Partners and former COO for TINT (tintup.com)A marketing tech startup in SF that recently exited. One of TINT’s guiding principles is to “cultivate transparency both internally and externally.” From open door meetings, exposed financials (including compensation) and group-based decision making.  Prior to TINT, Sang was a VP in the Global Security Group at Bank of America Merrill Lynch which has the traditional corporate culture. He’s here to share his experience as a former leader at two organizations with polar opposite approach to culture.

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Monica Lukoschek: The Immigration Mess!

November 23, 2018

The Immigration Mess  ie: Immigration 10.142! Turning away great people due to immigration issues is just tragic.  

Today’s Quote:

“The U.S. immigration laws are bad - really, really bad. I'd say treatment of immigrants is one of the greatest injustices done in our government's name.” - Bill Gates

Show highlights:

  • The current immigration landscape
  • Changes in policy for 2019
  • Creative steps to navigate today’s immigration laws

Quick breakdown on the different types of Visa:

  • Hirable visa categories

    • E1, E2, - investor visa
    • F 1 Visa- Student visa practical training
    • H1B – Specialty Occupation (Cap vs. non-cap)  65,000, plus 20,000 for US masters/PhD last year 190,000 petitions filed.  Highest in 2017 236,000 filed (historical: annual cap to 115,000 for Fiscal Year 1999; 115,000 in Fiscal Year 2000; and 107,500 in Fiscal Year 2001. The cap would return to 65,000 starting with Fiscal Year 2002.
    • J-1 Visa- exchange visitor can work, receive training, study or do research
    • L-1A/B- Intracompany Transferee (manager, executive, specialized knowledge)
    • O-1 Extraordinary Ability in the arts, science or business.
    • TN Visa- NAFTA
    • R-1 Religious Worker

Immigration policy

April 18, 2017 Executive Order Buy American, Hire American – seeks to create higher wages and employment rates for U.S. workers and protect their economic interests

Allows for rule-making, policy memos and operational changes.  Ensure H-1B visas go to only the highest skilled and highest paid.

  • The H1 B Visa Changes
  • Focus on wages is a Level I wage a specialty occupation?
  • Challenging if a degree is necessary for the job… specific degree required?  Can you prove alternative eligibility requirements?
  • Computer Programmer Analyst – March 30, 2017 Rescinded 2000 memo.  Now stating that Bachelor’s not required for job. What other computer-related occupations could this extend to?
  • Third party worksite/direct employer/employee relationship.  i.e., even accountants at an accounting firm. February 22, 2018 policy memo supersedes prior memo
  • Rescission of guidance allowing USCIS to defer to prior
  • *Change in the information required for approval
  • Policy changing almost daily and hurts smaller companies most

Just last week, the DHS and the DOL proposed new regulations:

  • Electronic Registration for Cap subject petitioners by next April.  Initially Proposed in 2011

    • Only open two weeks?
    • Multiple registrations?
  • Elimination of work permits for spouses of H-1B workers waiting more than 6 years for green card (taking more than 10 years for certain countries)
  • Hiring challenge- Foreign workers need H-1Bs
    Missing out on A-players

What we need to do to navigate this mine field:

  • Consult your attorney before investing too much time

    • What to ask? What to look for?
    • Does the position require a degree and does the applicant have the specific degree?
    • Will the employer be required to seek a work visa?  H-1B employers required to pay for attorney’s fees and filing fees.  Can employer wait until October 1 (or beyond) for the employee to begin working?
    • If transferring from a previous H-1B – how many years on H-1B, do they have an approved immigrant petition (could extend time beyond 6 years).  Premium Processing suspended until at least February. Will employee risk transfer?
    • Will the employment be “off-site”?  Must show proof of right to control the employee and cannot “bench”  Can you provide SOWs, itinerary, etc. See itinerary requirements.
  • Creative solutions to still be able to hire the person your company needs!
    • Is the applicant from Chile, Singapore, Northern Mariana Islands, Canada, Mexico, Australia?  May be other alternatives.
    • Is spouse on a visa category which extends work authorization to employee? (E-3, L-1, etc.)
    • STEM OPT extension to 36 months.
    • 3rd party firms as a protective layer?
    • Offshore options - Canada or Mexico?
    • Work remote

As a founding partner at U.S. Immigration Law Group, LLP, Monica Lukoschek’s practice focuses on employment-based immigration law, assisting businesses in hiring and retaining foreign personnel and managing their immigration compliance programs, assisting entrepreneurs and investors in the United States, and providing advice to employers and employees with all aspects of immigration law compliance.

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William Tincup: People Have Options & Will Walk Away From Your Opportunity in a Heartbeat!

November 15, 2018

In today’s hiring market, People have options, know they are in the driver's seat. It is really not entirely your choice anymore! Here’s the kicker, People are totally willing to walk away from your opportunity if you can not effectively communicate value above and beyond a paycheck.  “What’s in it for Them”.

Today’s Quote:

Your pain is the breaking of the shell that encloses your understanding

 - Khalil Gibran

Show Highlights:

  • Why, in today’s market, people are willing to drop your company in a heartbeat
  • What to do to stop the madness
  • Provide a framework

What is it that people want?

  • They don't want to be sold!

    • want to know what’s in it for me?
    • How are you going to make me better, train me or develop me?
    • How are you going to recognize me?
  • Understand their needs & desires
    • People with options know they have options
    • If we don't answer the question correctly, they move on
    • Unearthing motivation for change.
    • Experiential learning.
  • Listen
    • Emotional engagement
    • Heal their pain
    • Fulfill their desire
    • Provide growth
  • Three Truths:
    • Nobody cares about you, your problems or your company
    • You are just adding to the noise- Good people are busy
    • Adapt or Perish
  • What to stop
    • Making the conversation all about you.
    • Hiring Managers & Recruiters want the easy work.

Structure to attract rather than repel:

    • Personalized toward the candidate
    • Preparation of the questions asked
    • Think through the solution for each individual person
    • Fitability- don't push the wrong candidate into the wrong role
  • Pacing
    • Fast but still check off all the boxes,
    • Pacing according to the candidate. Let the candidate drive the search. Be adaptive, meet them where they are.
    • Recognize how they want to be recruited
    • Make it about the person
  • Positioning
    • Give before you take
    • Gain understanding of the person first
      • Understand their career wound
    • Stop thinking - “how can I close this person”
      • Let the person close you
    • Play devil’s advocate
  • Connect the Dots!
    • People will tell you “Why” they want to join your company

William Tincup is the President of RecruitingDaily.com. At the intersection of HR and technology, William is a sought after Writer, Speaker, Advisor, Consultant, Investor, Storyteller & Teacher. He's been writing about HR related issues for over a decade. William serves on the Board of Advisors / Board of Directors for 20 HR technology startups.

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Lindon Crow: The Anatomy of a Recruiting Call. Stop Triggering Fight or Flight!

November 8, 2018

The Anatomy of a Recruiting Call. People do not respond to you because you are sending the wrong message! What do You Say that is Triggering a person’s Fight or Flight Response?

Today’s Quote:

“Human behavior flows from three main sources: desire, emotion, and knowledge”. - Plato

Show highlights:

  • What happens in the brain when someone is trying to recruit you
  • What Triggers Fight or Flight response
  • Techniques to approach the conversation to avoid triggering negative responses

I call you to recruit you for a new job.

  • What happens in the brain
  • What is naturally desired by people - intrinsic desire
  • What choices or options mean to a mind. What too many/too few options means
  • What motivates people - primal instinct, reptilian brain
    • Tune out to the sales pitch
    • How do I get rid of this person?

What triggers Fight or Flight response?

  • Recruiting is disruptive to the brain. It breaks safety
  • Create environment of loving, self esteem, self actualization

The Conversation

  • Creating a process that creates a sense of Familiarity & Achievement
  • Authority (achievement) Daniel pink's Drive
    • $ is a motivator up until $70k
  • Positioning:
    • Purpose of the call is to get to the Truth
    • It’s not about you!
  • Listening:
    • Stop Fishing
    • People are busy and don't care about what you are selling
    • “What's happening in your current role…”
    • Test the waters - Question the timing & the Why
  • Lead the Path:
    • What problem needs to be solved?
    • How they desire it to be fixed?
    • Wound, Desire, Achievement - like Plato’s emotion, desire, knowledge
    • Celebrate their wins

Lindon Crow is the President of Productive Learning. As a workshop facilitator and trainer, he has helped more than 2,500 clients achieve higher levels of emotional awareness, self-mastery, and personal fulfillment. Lindon is known for his provocative, straightforward, and compassionate communication style and his keen ability to forecast potential outcomes. This helps his clients make better educated decisions about their current directions and opportunities for growth.  

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Brenan German: Can AI be the Solution to a Bad Interviewing Experience?

November 1, 2018

Did you know that according to LinkedIn “83% of talent say a negative interview experience can change their mind about a role or company they once liked, while 87% of talent say a positive interview experience can change their mind about a role or company they once doubted.”  Candidate Experience Matters!

Today's Quote:

“The only source of knowledge is experience.” - Albert Einstein

Show highlights:

  • The impact of candidate experience on your ability to hire
  • AI
  • Our solution to create a positive candidate experience

What is candidate experience? Why is it important:

    • Job descriptions
    • Application process
    • Interview Experience
    • Feedback/Closing the Loop
    • Nearly 60% of Job Seekers Have Had a Poor Candidate Experience & 72% Talk About It (GlassDoor)

The VALUE of AI:

  • AI- Recruitment Automation
    • Sourcing            58%
    • Screening          56%
    • Nurturing            55%
    • Scheduling         42%
    • Engagement       24%
    • Interviewing        6%
  • AI will eliminate the transactional pieces of recruiting but it won't solve the most critical portions….Engagement, Interviewing

Let’s lay out our structure for creating an impressive candidate experience:

Engagement:

    • Marketing/Messaging aligned with company values
    • Job Descriptions with clear performance metrics
    • Application process…. RESPOND!

Interview:

    • Set Expectations
    • Structure (Organized, Timed, real time feedback)
    • Pre-determined questions
    • Give & Receive Feedback

Closure:

  • Professionally release each person from the process
    • Do Not Ghost
    • Listen to your bad glassdoor reviews

Brenan German is Founder and President at Bright Talent Resources, Inc., Which is a boutique Human Resources Advisory, Project Management, Training, and Recruiting Services firm..

Brenan’s particular expertise involves the alignment of talent management strategies to business goals, and the implementation of systems and processes to reach measurable objectives, demonstrating clearly the bottom line impact expected of strategic Human Resources programs.

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