Richard Franzi:Unintended Consequences Of A Poor Hiring Process

Bad hires are the negative effect of a unstructured hiring practice and will manifest itself in the performance of your company. So how do you minimize the risk of bad hires? A hiring structure needs to be in place to drastically increase the chances of making a great hire.

Show Guest:

Rick Franzi is the Founder & CEO of Critical Mass for Business. He is the author of the best selling book “Killing Cats, Leads to Rats” -Mitigating the unintended consequences of Business Decisions.(Amazon.com)

Rick currently chairs CEO Peer Groups® throughout Los Angeles and Orange County, CA through his partnership with Renaissance Executive Forums.  He is the host of Critical Mass Radio Show & Podcast here on OC Talk Radio.

He is a nationally recognized thought leader on the power of peer learning for CEOs and business executives. Rick's work has been featured in national media forums such as Forbes & Inc.com

Topics covered in “unintended consequences”:

• Symptoms
• Diagnosis: the disease is not Hiring with a process
• Secure Model for Hiring
• Prescription

What are the symptoms (issues)?

• Company’s hire for Skills
• Winging it
• Asking the wrong questions
• Down hiring

The diagnosis: disease is not having a hiring process. Why?

• Repels great talent (unstructured is unimpressive)
• Unstructured interview (only a 6% chance of making the correct hire)
• Bad hire will infect 30% of the people around that person - drop in performance

Prescription/solution - implementing the SECURE Model  

• S stands for slow down the decision-making process.
• E stands for expand your knowledge.
• C stands for clarify the desired outcome.
• U stands for unify the team
• R stands for retain control of the process.
• E stands for ensure you stay outcome focused.

Check out the Blog on the Stride Search, Inc site for the supplementary “show recap” article with detailed takeaways/insights from the interview.